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Bakery Clerk
Company : Roche Bros.
Location : Framingham, MA, 01701
Job Type : Full Time / Part Time
Date Posted : 15 January 2026
Overview
To prepare, bake and display product in the department in a careful, clean, neat, and expedient manner while ensuring that all product is fresh, rotated, and well-stocked for our customers while maintaining great customer service.
Minimum Qualifications
- Must be 18 years of age.
- Must be able to work as a team member and interact positively with customers.
- Must be able to read, write, speak, and understand English, with the ability to follow instructions.
- Ability to work a schedule based on the business needs of the store location.
- Authorized to work within the U.S.
Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
- Provide continuous attention to customers’ needs at the service counter.
- Commit to the “Golden Rule” and work with other associates to build a strong bakery team.
- Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
- Greet, assist and thank customers in a prompt, courteous, and friendly manner, along with offering product suggestions.
- Process merchandise according to production guidelines and follow established sanitation standards.
- Prepare and wrap bakery related products.
- Stock display cases, and keep all bakery ingredients or merchandise rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
- Write on cakes/prepare product to meet customers specifications.
- Receive and unload bakery product and store in designated area.
- Practice the “Cleaner’s Creed” and proper sanitation procedures.
- Monitor and maintain the cooler, freezer, equipment, and work area to the sanitation standards of the company.
- Keep work area swept clean, orderly, and free from safety hazards; report hazards to management.
- Able to operate and clean the bakery equipment and tools.
Secondary Job Functions:
- Restock and use supply items efficiently to eliminate waste and to maintain the lowest cost supply.
- Promote items on public address system.
- Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
- Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
- Other duties as assigned by management.
Physical Demands: (per work day)
The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.
Physical Demands
Frequency
Crawling.
0% (N) Never
Sitting, pulling and pushing up to 250 lbs, climbing up to 8 feet, kneeling, and crouching
1-33% (O) Occasionally
Carrying and lifting up to 50 lbs, bending, balancing, stooping, and reaching at waist or overhead.
34-66% (F) Frequently
Standing and walking on a title or concrete floor, handling, fingering, feeling, talking, seeing, smelling, and hearing.
67-100% (C) Continuously
Safety Risk Factors
Frequency
Loud noise, cluttered floor surface, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, sprays, and hazardous cleaning solutions.
1-33% (O) Occasionally
Twisting of back and neck, contact with sharp objects, and slippery floor surface.
34-66% (F) Frequently
Hazardous equipment (mechanical moving parts),
67-100% (C) Continuously
Machines, tools, and equipment utilized:
Fryer, ordering equipment, slicer, case cutter, ovens, proofer, bread slicer, kitchen utensils, electronic scales, mixer, shrink film wrapper, roller racks, unicarts, double deckers, skids, baler, pricing gun, trash compactor, water hose, intercom system, sink, cake machine, cooler, freezer, pricing gun, approved cleaning supplies and equipment.
Repetitive Action:
Continuous movement of entire body.
Working Conditions: Working environment is inside and within cold and hot temperatures.
Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.00 - $17.90 per hour.
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Frequently asked questions
A Bakery Clerk in Framingham ensures fresh product availability by rotating stock using the first-in, first-out method. They frequently restock display cases, monitor expiration dates, and efficiently use supplies to minimize waste, which is crucial in maintaining quality and reducing costs in a busy bakery environment.
Success as a Bakery Clerk often comes from strong teamwork, attentiveness to customer needs, and a willingness to learn bakery preparation and sanitation procedures. Being able to follow instructions carefully and maintaining a friendly attitude can compensate for lack of direct bakery experience.
Daily tasks for a Bakery Clerk at Roche Bros. include preparing and wrapping bakery products, managing product displays, assisting customers courteously, and maintaining cleanliness. They also operate bakery equipment and ensure all items meet quality and safety standards.
While no formal certifications are mandatory for Bakery Clerk roles in Framingham, having a food handler's permit or basic sanitation training can enhance a candidate's appeal. Local health and safety regulations emphasize proper food handling, making these credentials beneficial.
Framingham's bakery job market sees moderate competition due to steady demand for food retail staff. Candidates who demonstrate strong customer service skills and flexibility in schedules tend to stand out, especially with companies like Roche Bros. that prioritize team-oriented associates.
Roche Bros. emphasizes a supportive team environment and high associate morale, which can lead to a more positive workplace culture. They also provide comprehensive onboarding and e-learning within the first month, setting their Bakery Clerks up for success early on.
Yes, Bakery Clerks at Roche Bros. regularly handle tasks like lifting up to 50 lbs, operating ovens, slicers, and mixers, and maintaining cleanliness in a physically active environment. This role suits individuals comfortable with continuous movement and moderate physical demands.
The hiring range for a Bakery Clerk at Roche Bros. in Framingham, MA, generally falls between $15.00 and $17.90 per hour. This range aligns with Massachusetts pay transparency standards and reflects experience, qualifications, and local market conditions.
Roche Bros. fosters a respectful, supportive, and team-oriented culture where Bakery Clerks are encouraged to work closely with colleagues, share feedback, and uphold company values like the 'golden rule.' This approach helps maintain high morale and efficient bakery operations.
Bakery Clerks engage with customers by greeting them promptly, assisting with product selections, offering helpful suggestions, and ensuring a positive shopping experience. Effective communication and friendly service are key components of daily interactions.