Patient Services Technician
Company : Catholic Health Initiatives
Location : Chandler, AZ, 85249
Job Type : Intern
Date Posted : 23 December 2025
Job Summary and Responsibilities
The LABORATORY at MGMC is a full service Laboratory offering services in Hematology Coagulation Blood Bank Chemistry Special Chemistry Immunology Urinalysis and a full Microbiology department providing laboratory services for outpatient inpatient surgery and a very busy emergency department. The testing personnel are nationally certified laboratory scientists and have completed a bachelor degree program and a year of internship. The Laboratory provides full phlebotomy services with staff in all inpatient and outpatient areas. Our phlebotomy staff have all completed an accredited phlebotomy program and most are nationally certified. Our phlebotomy staff use a state-of-the-art wireless handheld computer to ensure patient safety.
JOIN US NOW as we are seeking a dynamic PHLEBOTOMIST who is passionate about the health and well-being of our patients who under the direct supervision of the Phlebotomy Supervisor obtains and/or prepares specimens for analysis.
We offer the following benefits:
Employee Assistance Program (EAP) for you and your family
Health/Dental/Vision Insurance
Flexible spending accounts
Voluntary Protection: Group Accident, Critical Illness, and Identity Theft
Adoption Assistance
Paid Time Off (PTO)
Tuition Assistance for career growth and development
Pension Plan
Matching Retirement Program
Job Requirements
REQUIRED
High School diploma or equivalent
Licensure:
Current BLS Healthcare Provider Card- American Heart Association
PREFERRED
Previous experience in a health-related field
Phlebotomy Certification
Where You'll WorkLocated in the Phoenix, Ariz., suburb of Gilbert, the Mercy Gilbert Medical Center, is a 198-bed, not-for profit hospital with more than 1,300 team members and almost 900 doctors on staff representing all major specialties. In 2014, Phoenix Children’s Hospital launched a 22-bed pediatric unit inside the hospital. Mercy Gilbert opened in 2006 and has been a vital part of the growing community. Today it is the fifth largest employer in Gilbert. During the fiscal year ending June 30, 2016, Mercy Gilbert provided more than $24 million in community benefit. As a result of Dignity Health’s mission to deliver health care and partner with the community, more than 42,000 people in the East Valley were reached through community health services. For more information visit: https://www.dignityhealth.org/arizona/locations/mercygilbert.
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Frequently asked questions
Chandler's growing healthcare sector increases the need for Patient Services Technicians, making it a promising location. Compared to larger metro areas, competition is moderate, with strong employer support for certified phlebotomy and patient care roles, enhancing job stability and career advancement opportunities.
In the Phoenix region, including Chandler, certifications like phlebotomy and a current BLS healthcare provider card are highly regarded. Employers such as Catholic Health Initiatives prioritize these credentials to ensure patient safety and quality specimen handling, aligning with local regulatory standards.
Mastery of specimen collection, patient communication, and proficiency with wireless handheld devices are crucial. Additionally, knowledge of hematology and immunology basics helps technicians support complex lab workflows and contribute to effective patient care.
Yes, Patient Services Technicians can progress by gaining advanced certifications, such as phlebotomy or clinical technician credentials, and expanding skills into specialized lab areas. This role often serves as a stepping stone to more technical positions within hospital laboratories.
In Chandler, Patient Services Technicians typically earn between $15 and $22 per hour, depending on experience and certifications. Benefits packages from employers like Catholic Health Initiatives often include health insurance and retirement plans, adding significant value beyond base pay.
Catholic Health Initiatives offers tuition assistance and career growth programs tailored to Patient Services Technicians. This fosters ongoing education and skill enhancement, ensuring staff stay current with healthcare best practices and certification requirements.
Indeed, the position requires collaboration with inpatient, outpatient, surgery, and emergency departments. Technicians coordinate specimen collection and patient support across these units, demanding adaptability and strong communication skills within the hospital setting.
Patient Services Technicians uniquely blend specimen collection with direct patient interaction, often using advanced handheld computers for accuracy. Their focus on phlebotomy and lab support sets them apart from purely clinical or administrative technician roles.
While previous healthcare experience is preferred, it’s not mandatory. New candidates with a high school diploma, BLS certification, and completion of an accredited phlebotomy program can qualify, especially when demonstrating strong patient care aptitude.
Beyond competitive pay, this role offers comprehensive benefits like PTO, pension plans, and identity theft protection. The organization’s community focus and investment in employee well-being create a supportive environment unique among Chandler healthcare employers.