Retail Team Supervisor
Company : Adoration Home Health & Hospice
Location : West Lafayette, IN
Job Type : Full Time / Part Time
Date Posted : 26 December 2025
Our Company
Rest Assured
Overview
Our operational team members focus on efficiently meeting the needs of our clients across various lines of business. If your passion is to ensure quality care to help our clients live their best life we encourage you to apply today!
Responsibilities
- Ensure health, safety, and personal needs are being met for up to 32 residential rehabilitation sites
- Responsible for all supervisory duties of Resident Advisor monitors. Schedule Resident Advisor monitor shifts, monitor work habits and make sure all Resident Advisor monitor tasks are completed in a timely fashion
- Conduct performance reviews of Resident Advisor monitors and report on employee behaviors. Quickly address and resolve customer complaints
- Examine documentation all consumers/client activities in accordance with The Bureau of Developmental Disabilities Services and Bureau of Quality Improvement Services (Indiana) standards or standards of the state in which the site is locate for both accuracy and completeness
- Ensure training standards set forth by The Bureau of Developmental Disabilities Services and Bureau of Quality Improvement Services (Indiana) and other states being served are met by all Resident Advisor monitors on each shift
- Responds quickly to emergencies, crises, or unexpected problems during the shift
- Review all reportable incidents, and potential problems, and provide corrective action within a timely manner as described by The Bureau of Developmental Disabilities Services and Bureau of Quality Improvement Services regulations (Indiana) and specific regulations of other states
- Other duties as assigned
Qualifications
- Connects the technical dots with a goal of building customer value
- Always reacts quickly and with a sense of urgency to requests, issues, e-mails or other events in a timely and flexible fashion
About our Line of Business
Rest Assured Telecare & Remote Support, an affiliate of BrightSpring Health Services, offers home monitoring services and solutions specifically designed to help seniors and individuals with intellectual or developmental disabilities to remain safely in their homes while gaining more independence. Rest Assured blends wireless monitoring and two-way video chat with caregivers who are specially trained on each individual’s unique care needs to provide quality, personalized care. Remote caregiving includes medications management, seizure and fall detection, daily living activities, and events requiring an emergency response. For more information, please visit www.restassured.com.Salary Range
USD $20.00 / HourRelated Jobs
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Frequently asked questions
In West Lafayette, a Retail Team Supervisor at Adoration Home Health & Hospice manages both team coordination and client well-being by scheduling resident advisor monitors effectively and ensuring compliance with health and safety standards, blending leadership with compassionate service to foster a supportive environment.
Strong communication, quick problem-solving, and the ability to motivate team members are critical, especially when supervising staff who support vulnerable populations. The role demands balancing operational efficiency with empathy to maintain high-quality care and staff morale.
Yes, a Retail Team Supervisor often requires more hands-on engagement with both staff and client services, particularly in specialized sectors like healthcare retail, where understanding compliance, emergency response, and personalized care are key distinctions.
Unlike traditional retail roles, this position demands acute awareness of healthcare regulations, rapid emergency response capabilities, and managing staff who directly influence the daily lives of clients with developmental disabilities, adding layers of responsibility and sensitivity.
The company fosters growth through compliance training aligned with Indiana's Bureau of Developmental Disabilities Services, ongoing performance evaluations, and a culture that encourages proactive problem-solving, enabling supervisors to refine leadership and specialized client care skills.
West Lafayette's healthcare-linked retail sector shows steady demand for skilled supervisors due to its aging population and specialized service needs. Job seekers can expect moderate competition, with employers valuing candidates who combine retail management with healthcare knowledge.
Salary is shaped by local cost of living, sector specialization, and required certifications. At Adoration Home Health & Hospice, the hourly rate of $20 reflects the blend of retail supervision with healthcare compliance responsibilities typical of this region.
This role uniquely balances both, demanding supervisors to ensure their teams meet strict care standards while also addressing resident needs and emergencies, making hands-on client safety and staff oversight equally critical.
Adoration Home Health & Hospice integrates remote monitoring and personalized care into retail supervision, requiring familiarity with telecare technologies and regulatory compliance that may not be emphasized in other retail supervisory roles across Indiana.