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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Thornton, CO, 80229
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $15.00 - $17.00.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
At Bowlero in Thornton, Greeters/Counters focus heavily on guest interaction, equipment management, and sales, blending hospitality with entertainment. Unlike standard retail attendants, this role requires familiarity with bowling operations, making it a unique mix of customer service and technical support in a lively environment.
Success hinges on excellent communication, quick problem-solving, and multitasking abilities. Familiarity with POS systems and basic bowling equipment knowledge helps, alongside a friendly demeanor. These skills ensure smooth guest experiences and efficient daily operations in Thornton's competitive entertainment market.
Starting as a greeter or desk attendant opens pathways to supervisory roles, event coordination, or management within entertainment venues. Thornton's expanding leisure industry favors internal promotions, rewarding those who master customer service and operational tasks with leadership opportunities.
Bowlero emphasizes a vibrant guest experience, so attendants actively contribute to a fun atmosphere while managing operational tasks. This culture encourages enthusiasm and attentiveness, setting Bowlero apart from conventional hospitality jobs by blending entertainment with customer care.
Bowlero expects attendants to not only handle sales but also assist with bowling equipment and league preparations, unlike typical counter roles. Familiarity with pinsetter issues and guest engagement in a recreational setting distinguishes this position in Thornton’s job market.
Thornton's growing entertainment sector has moderate competition for attendant roles due to seasonal demand and entry-level accessibility. Applicants benefit from showcasing interpersonal skills and flexibility, which increase hiring chances amid steady local demand.
While formal certifications aren’t typically required, having a basic food handling or alcohol service permit can enhance employability in Thornton. These credentials demonstrate compliance with state regulations and readiness to serve in dynamic entertainment environments.
Bowlero offers a competitive hourly wage ranging from $15.00 to $17.00 for greeters and desk attendants in Thornton. This pay reflects the role’s blend of customer service and operational duties within the entertainment industry, alongside performance incentives.
Yes, Bowlero employees enjoy unique benefits like free bowling, discounted arcade games, and significant food and event discounts. These perks enhance the work experience by fostering a fun, engaging environment uncommon in typical counter attendant positions.
The role involves standing, walking, and occasional lifting, requiring stamina and good physical condition. This active work style supports efficient guest service and equipment handling, aligning well with the entertainment venue’s fast-paced atmosphere in Thornton.