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Omni Amelia Island Resort

Massage Therapist - On Call

Company : Omni Amelia Island Resort

Location : Tucson, AZ, 85742

Job Type : Full Time / Part Time

Date Posted : 12 January 2026

Location

Omni Tucson National Resort & Spa

Inspired by the sweeping views of the Santa Catalinas and the rich history of golf, this artful blend of natural beauty and recreation is elevated to a new level of discovery. The Omni Tucson National Resort & Spa has it all - from its picturesque setting in the foothills of Tucson's Santa Catalina Mountains to the lush fairways of its 36-hole championship and desert-style golf courses.

The Omni Tucson National Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Tucson National Resort & Spa may be your perfect match.

Job Description

Responsible for performing massage services in the manner trained by the Spa.  Direct all efforts toward guest satisfaction, the achievement and maintenance of Omni standards and profit maximization. 

*WEEKEND availaibilty a must.

Responsibilities

GENERAL RESPONSIBILITIES:

                                                                       

  • Adhere to all standard policies and procedures.                                                      
  • Perform all guest activities in a cordial, efficient and professional manner, at all times maintaining a commitment to guest satisfaction.
  • Maintain a cooperative, team-like attitude in working with management and fellow associates in all Omni departments.  Help achieve our common goals of maximizing guest satisfaction and profit margins.
  • Maintain a positive attitude towards co-workers and the job being performed.
  • Report to work on time in a properly cleaned and pressed uniform.  Hygiene is key in this environment due to the close proximity working with the clients.  At no time is cigarette smoke allowed to be on the hands, hair, clothes, or breath of a spa employee during a shift.
  • Adhere to a professional relationship with clients of The Spa.  Discussion of internal matters of any sort with clients is not permitted.
  • SPECIFIC RESPONSIBILITIES:

     

  • Provide consistent professional services in accordance with spa protocols.
  • Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
  • Properly care for equipment and implements and tools and use proper amounts of product to assist with cost controls.
  • Have complete knowledge and understanding of all massage services and products while educating and training guests in these areas.
  • Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
  • Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
  • Handle guests’ questions and concerns professionally and courteously.
  • Provide accurate, appropriate, and immediate responses to all requests by guests, ensuring complete guest satisfaction.
  • Possess ability to work without direct supervision.
  • Maintain a positive attitude and contribute toward a quality work environment.
  • Regularly attend, participate in and support training and staff meetings.
  • Assist in all areas of spa operation as requested by management.
  • Perform all services for which training has been received in the allotted period and without personal interpretation of the treatment application.
  • Promote and sell retail products.
  • Keep work area neat and clean at all times, personal items should never be visible.
  • Keep work area stocked with sufficient supplies for a full day of operation.
  • Clean equipment and common areas used after performing services.
  • Properly use authority within given guidelines to ensure guest satisfaction.
  • Inform managers of ways to improve overall operation of the spa, your working experience and the comfort of our guests.
  • Assist other departments whenever necessary (and available).
  • Attend all training sessions, learning new techniques to be used in the performance of the job.
  • Attend Omni required training classes.
  • Maintain current certifications/licenses to be displayed in the Spa.  A copy will be kept on file in the Spa.  It is the therapist’s responsibility to never allow this license to expire.  If this happens, the associate will be removed from the work schedule.
  • Perform any reasonable tasks assigned by a supervisor or manager.
  • Report any maintenance problems throughout the spa to the proper authority.
  • Stay current and educated with new treatments and products in the Spa industry.
  • Promote self as well as other Spa, Hotel and Club affiliates and services.
  • Must maintain client and spa business confidentiality/privacy at all times.
  • Must agree and adhere to compensation acknowledgment and tip reporting guidelines.
  • Qualifications

    QUALIFICATIONS:

  • WEEKEND availability a must.
  • Must speak fluent English.
  • Must be a certified and licensed Massage Therapist.
  • Must be able to deal with people in a professional manner under pressure.
  • Must have previous experience as a massage Therapist.
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    Frequently asked questions

    On-call massage therapists in Tucson often have flexible schedules focused on weekend and peak demand coverage, unlike fixed shifts in traditional spa roles. This allows for dynamic work hours while catering to the Omni Tucson National Resort's high guest turnover and specialized wellness services.

    Arizona requires massage therapists to hold a valid state license, which involves completing an accredited massage therapy program and passing the MBLEx exam. Keeping this certification active is crucial for employment at resorts like Omni Amelia Island, ensuring compliance with state and spa sanitation standards.

    A typical day includes delivering professional massage treatments per spa protocols, maintaining hygiene and equipment standards, promoting spa services, and responding promptly to guest needs. Being on call means adaptability and readiness to provide exceptional guest experiences during high-demand periods.

    Massage therapists in Tucson typically earn between $40,000 and $55,000 annually, depending on experience and certifications. On-call roles like at Omni Amelia Island Resort may offer competitive hourly rates plus tips, reflecting demand fluctuations and weekend availability.

    Tucson’s hospitality and wellness industries are growing, creating strong demand for skilled massage therapists, particularly those with flexible schedules. On-call roles cater to resort guests' varying needs, making these positions valuable for therapists seeking dynamic work environments.

    Therapists here must uphold Omni's rigorous service and sanitation standards while managing peak weekend workloads. The resort’s upscale clientele expects tailored treatments, requiring therapists to blend technical skill with exceptional interpersonal professionalism.

    Omni offers continuous training, mentoring, and access to new therapy techniques, fostering professional development. On-call therapists benefit from flexible scheduling alongside opportunities to expand skills and advance within the resort’s comprehensive wellness environment.

    The resort seeks licensed therapists fluent in English, with strong guest service skills, professionalism under pressure, and weekend availability. Emphasis is placed on teamwork, hygiene standards, and the ability to deliver consistent, high-quality treatments aligned with Omni’s brand.

    While Tucson offers numerous opportunities in hospitality and wellness, licensed massage therapists face moderate competition. Those with flexible schedules and specialized training, especially in upscale resorts like Omni, tend to have an advantage in securing sought-after on-call positions.

    Yes, therapists often handle retail product promotion, maintain cleanliness, and assist other spa operations. This multifaceted role ensures seamless guest experiences, combining hands-on therapy with customer engagement and operational support.

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