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Host/Hostess
Company : Highgate
Location : Denver, CO, 80202
Job Type : Part Time
Date Posted : 9 January 2026
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Overview
The Host person is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive, courteous and efficient service to guests throughout their dining experience. He/she is also responsible for assisting the cashier in the collection of payment for all guest transactions.
Salary Range ($18.81/hr - $18.81/hr)
- In addition to travel discounts at our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage as well as Dental and Vision to full-time associates. Retirement 401k Program is open to both full-time and part- time staff who qualify.
Applications will be accepted between 11/21/2025 through 12/5/2025.
Responsibilities
- Greet and seat guests at appropriate tables in a timely manner.
- Be attentive of guests’ needs assist in providing a pleasant dining experience.
- Assist cashier in collection of money or credit cards from guests and servers as needed.
- Know how to prepare cashier report at the end of the shift.
- Pay out servers’ and service attendants’ tips if appropriate.
- Know how to properly take reservations for outlets.
- Ensure quality control of menus with regard to cleanliness and appearance.
- Perform opening and closing duties according to established sidework checklist.
- Have a complete knowledge of standards of service for receiving a room service order.
- Have a thorough knowledge of menus and current specials in all applicable departments.
- Assist servers and cashiers in the servicing of guests as needed.
- Know and understand the state liquor laws.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma and/or experience in a hotel or a related field preferred.
- Flexible and long hours sometimes required.
- Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.
- Maintain a friendly and warm demeanor at all times.
Westminster, CO
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Frequently asked questions
Denver’s booming tourism and dining industries create a steady demand for Host/Hostess roles, though competition varies by neighborhood. Candidates who combine excellent communication skills with flexibility typically stand out, especially in well-known hotel chains and busy restaurants, making local networking beneficial.
While formal certifications aren’t mandatory for Host/Hostess roles in Denver, knowledge of state liquor laws and food safety basics enhances employability. Some employers may prefer candidates who have completed hospitality training or possess a responsible alcohol service card, aligning with Colorado’s regulatory standards.
Expect a blend of greeting guests, managing waitlists efficiently, assisting servers, and handling payment transactions. Maintaining a welcoming atmosphere and attention to detail in seating arrangements are key, alongside supporting cashiers and ensuring smooth communication between front-of-house staff.
Exceptional interpersonal skills, quick problem-solving, and attentiveness to guest needs set top Host/Hostesses apart. Adaptability to fast-paced settings and clear communication with both guests and team members are critical to maintaining seamless service and positive dining experiences.
Starting as a Host/Hostess offers foundational experience for roles like restaurant management, event coordination, or concierge services. Developing customer service expertise and understanding operational flow can open pathways to supervisory positions or specialized hotel departments.
Highgate’s extensive hotel network offers Host/Hostess employees exposure to diverse hospitality settings and advanced revenue management systems. This environment fosters skill development and internal mobility, often leading to roles with increased responsibility within their global portfolio.
Beyond competitive hourly pay, Highgate offers travel discounts across its worldwide hotels plus tiered medical, dental, and vision plans. Their inclusive 401k retirement program for qualifying part-time and full-time associates adds financial security uncommon in some hospitality roles.
The position pays an hourly rate of $18.81, reflecting Denver’s market standards for hospitality hosts. This wage combines with benefits like medical coverage options and employee travel discounts, creating a balanced compensation package tailored to local living costs.
Downtown Denver benefits from an extensive public transit network including buses and light rail, making commuting to hospitality roles efficient for many workers. Proximity to transit hubs reduces reliance on personal vehicles, a factor often considered in job searches here.
Many assume hosting is a simple greeting job, but it actually demands multitasking, conflict resolution, and operational awareness. Hosts also often support payment processes and maintain service standards, making it a critical position for guest satisfaction and smooth venue operation.