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Night Auditor
Company : Highgate
Location : Chandler, AZ, 85226
Job Type : Full Time / Part Time
Date Posted : 13 January 2026
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
SpringHill Suites Chandler
225 N. Metro DriveChandler, AZ 85226Overview
The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.
Responsibilities
- Must be able to work with and understand financial information and data, and basic arithmetic functions.
- Must be willing to cross train in other accounting or hotel-related areas.
- Must be able to prioritize job functions in order to meet deadlines.
- Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.).
- Audit and reconcile financial and statistical reports.
- Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards.
- Prepare and distribute month-end reports.
- Audit and reconcile all Front Desk and Food & Beverage Cashier’s work.
- Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
- Prioritize job functions in order to meet deadlines.
- Ensure accuracy of all numbers reported including statistics.
- Input and update financial information into corporate communications network.
- Perform daily, weekly, monthly and annual data processing system functions as required.
- Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.
- Ensure overall guest satisfaction.
- Respond to governmental inquiries upon receipt.
- Handle guest requests
Qualifications
- High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.
- Guest Service Experience preferred.
- Computer knowledge/skills required.
- Flexible and long hours sometimes required.
- Sedentary work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Late/Overnight shift
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.
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Frequently asked questions
In Chandler, AZ, night auditors uniquely juggle reconciling nightly transactions while ensuring guest satisfaction during late hours. This dual focus demands precision in handling financial data alongside providing attentive front desk support, reflecting the city's hospitality standards and local guest expectations.
Proficiency in financial reconciliation software and strong numerical aptitude are essential for night auditors. Additionally, skills in reservation systems, basic accounting, and effective communication enable smooth operations during overnight shifts, especially in busy hospitality hubs like Chandler.
Starting as a night auditor opens pathways to roles like front desk manager, accounting supervisor, or revenue analyst. Building expertise in nightly audits and guest relations often leads to broader management opportunities, especially within large hospitality firms managing multiple properties.
Highgate's night auditor positions integrate advanced revenue management tools and emphasize cross-training in multiple hotel departments. This approach cultivates a versatile skill set, blending financial oversight with hands-on guest service, setting it apart from more traditional auditor roles.
The Springhill Suites location requires night auditors to manage diverse guest interactions alongside detailed nightly financial reporting. Balancing multiple responsibilities during overnight shifts, while maintaining Highgate’s high standards and digital systems expertise, shapes this role’s distinct challenges.
Chandler's hospitality sector sees steady demand for night auditors, with Highgate attracting candidates due to its expansive portfolio. While competition exists, candidates with strong accounting skills and flexibility for overnight shifts often stand out in this growing market.
Typically, night auditors in Chandler earn between $15 to $20 hourly, depending on experience and hotel size. Given Highgate's market position, compensation aligns with local standards, often including opportunities for overtime and shift differentials during late hours.
While not always mandatory, certifications in hospitality accounting or property management systems boost employability locally. Familiarity with digital audit tools and guest service training programs enhance performance, aligning with Chandler hotels’ tech-forward operational models.
Night shifts at Highgate involve auditing cashier transactions, preparing financial reports, and assisting guests with check-ins or inquiries. The role demands attention to detail and multitasking ability to maintain smooth overnight hotel operations and support revenue management goals.
Highgate fosters a collaborative and innovative environment, encouraging night auditors to engage in cross-departmental learning. The culture emphasizes professionalism, continuous improvement, and guest-centric service, tailored to the distinct rhythm of overnight hospitality operations.