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Housekeeping - Guest Room Attendant
Company : Omni Amelia Island Resort
Location : Hot Springs, VA, 24445
Job Type : Full Time / Part Time
Date Posted : 8 January 2026
Location
The Omni Homestead Resort & Spa
Our employees are what make The Omni Homestead Resort & Spa what it is. Since 1766, they’ve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.
The Omni Homestead Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.
Job Description
This position is responsible for maintaining a high standard of cleanliness in each guest room. Guest room attendants refresh rooms for guests who are continuing their stay, as well as thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in.
Responsibilities
- Thoroughly clean guest rooms including making beds, cleaning bathrooms, vacuuming, and dusting.
- Restock and replace used items within guest rooms.
- Communicate clean status of each room upon completion.
- Remove room service trays and tables from guest rooms.
- Stock the supply cart and ensure that it is neat and well always organized.
- Check all equipment prior to and after use to ensure that it is in good working order.
- Respond to all hotel guests efficiently and in an appropriately friendly manner.
- To ensure that the hotel lobbies are serviced throughout the week.
- To ensure the floors are cared for in public areas and restrooms.
- To service the Fitness Center/ Indoor Pool and Outdoor Pool area floors & restrooms.
- To service the outdoor pool/cabana area by cleaning the restrooms, public areas, trash removal, and ensuring the floors are well kept and free of debris.
- All lobby area corridors and staircases are always kept debris free.
- Vacuum and clean all lobby lounges and areas as well as guestrooms and guestroom corridors.
- Able to work flexible shifts as well as holidays and weekends.
- Keep veranda clean and swept daily.
- Clean function rooms after an event are completed and set-up has cleared the furniture from the meeting room.
- Be comfortable working outside in extreme weather conditions when servicing the pool/cabana area.
- And any other tasks assigned by management.
Qualifications
- Strong attention to detail
- Strong customer service skills
- Ability and willingness to stand for 8 hours at a time.
- Ability and willingness bend, stretch, reach, and push up to 20 lbs.
- Ability and willingness to work a varied schedule which includes working on nights, weekends, and holidays.
- Previous experience in housekeeping is strongly preferred.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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Frequently asked questions
Guest room attendants at Omni Amelia Island Resort focus primarily on maintaining guest room cleanliness and comfort, including tasks like bed-making and bathroom cleaning. Unlike front desk or dining attendants, their role centers on behind-the-scenes care that directly enhances guest satisfaction in lodging areas.
Expect to be on your feet for extended periods, frequently bending and lifting up to 20 lbs. The role requires stamina to handle tasks like vacuuming, dusting, and managing outdoor pool areas, often in varying weather conditions typical of Hot Springs’ four-season climate.
Opportunities exist to progress into supervisory housekeeping roles or guest services management within the hospitality sector. Developing strong attention to detail and customer service skills can pave the way for promotions in larger resorts such as Omni Amelia Island.
The resort values motivated individuals who embody southern hospitality, with a strong emphasis on respect, gratitude, and empowerment. Candidates should be customer-focused, reliable, and flexible to work varied shifts, including weekends and holidays.
The hospitality sector in Hot Springs experiences steady demand due to tourism. While competition can be moderate, possessing prior housekeeping experience and strong customer service skills enhances employability in local resorts and hotels.
Though not always mandatory, certifications in hospitality cleaning standards, safety protocols, or customer service can improve job prospects. Local employers appreciate candidates familiar with health and sanitation regulations relevant to Virginia’s hospitality industry.
Housekeeping attendants in Hot Springs typically earn between $11 and $15 per hour, influenced by experience and shift flexibility. Omni Amelia Island Resort offers competitive wages within this range, often complemented by employee benefits and tips.
The role is pivotal to delivering exceptional southern hospitality. Staff are encouraged to take pride in their work, contributing to a welcoming atmosphere by ensuring guest rooms and public areas are impeccably maintained, reflecting the resort’s commitment to quality service.
Omni Amelia Island Resort emphasizes a dynamic work environment with comprehensive training and mentorship. The position includes diverse responsibilities such as servicing pool areas and event spaces, offering a more varied experience compared to typical room attendant jobs.
Seasonal shifts bring varied tasks, like outdoor pool area maintenance during warmer months and ensuring lobby and common areas remain safe and clean during winter. Flexibility to adapt to these seasonal demands is essential for attendants.