Program Manager

At ResCare Community Living in Ocala, the Program position is pivotal in ensuring group homes meet high care standards. This role oversees service delivery, compliance with regulations, and staff training, directly enhancing the wellbeing of individuals with disabilities through effective program coordination and operational oversight.

Strong interpersonal communication, decisive problem-solving, and empathetic team management stand out as vital traits. Success hinges on balancing operational efficiency with compassionate care, ensuring staff accountability, and fostering a supportive environment for individuals served by community living programs.

Ocala’s community-focused environment often requires Program Managers to wear multiple hats, from direct supervision to financial oversight, with heightened emphasis on local agency collaboration. Unlike metropolitan roles, there’s usually closer-knit community engagement and potentially less bureaucratic layering in service coordination.

Program Managers often advance into senior management, such as Director of Operations or Regional Program Director roles. Gaining expertise in compliance, financial management, and strategic planning opens opportunities across healthcare administration and specialized program development within human services.

Ocala’s demand for experienced Program Managers in disability services is steady but competitive, reflecting a need for candidates with supervisory experience and human services education. ResCare’s reputation attracts applicants, so demonstrating local knowledge and leadership skills can enhance hiring prospects.

Program Managers at ResCare Community Living in Ocala typically earn about $35 per hour. This rate aligns with regional standards for supervisory roles in disability support services, reflecting the specialized skills required to manage group homes and coordinate high-quality client care.

While a degree in human services is foundational, certifications in behavior management, emergency response, and compliance are highly valued. ResCare supports ongoing staff development to ensure Program Managers stay current with state regulations and best practices in disability care.

Program Managers at ResCare serve as key members of the agency management team, contributing to strategic planning and operational decisions. This integration ensures that program delivery aligns with organizational goals and enhances service quality across multiple group homes.

Managing several group homes demands vigilance in compliance with Florida’s licensing rules, rapid incident response, and continuous staff training. Balancing administrative duties with frontline observation ensures all homes meet safety and quality standards while adapting to evolving local regulations.

The role involves hiring and training staff, conducting performance reviews, and facilitating specialized training sessions. This focus on personnel development ensures teams are equipped with skills in behavior management, emergency procedures, and client rights, fostering a productive and accountable workforce.