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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Baltimore, MD, 21207
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $15.00 to $18.00/hour.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
At Bowlero in Baltimore, this role uniquely blends customer interaction with operational duties like managing lane assignments and handling arcade transactions, unlike typical dining or hotel attendants. The fast-paced entertainment setting demands multitasking between guest service and equipment coordination, setting it apart from conventional hospitality jobs.
Emphasizing excellent communication, friendly demeanor, and cash handling proficiency is crucial. Experience with POS systems and basic troubleshooting of bowling equipment also make candidates stand out, as these skills align closely with the diverse responsibilities at entertainment venues like Bowlero.
Yes, many start as greeters or desk attendants and progress into supervisory or event coordination roles. Demonstrating reliability, customer service excellence, and technical aptitude with entertainment systems can pave the way for career growth in this lively industry.
In Baltimore, entry-level positions at entertainment venues like Bowlero generally offer between $15 and $18 per hour. This range reflects local market standards for part-time roles involving guest services and light operational tasks.
Employees regularly use POS systems, central panels, and PA systems to manage sales and communicate effectively. This integration of technology streamlines guest check-ins, lane assignments, and equipment tracking, blending traditional hospitality with modern entertainment tech.
Bowlero offers unique perks like free bowling, discounted food and arcade games, and an energetic atmosphere. The role combines social engagement with entertainment, providing a more dynamic experience than typical dining or hotel attendant jobs in Baltimore.
Evening and night shifts may involve navigating Baltimore’s traffic patterns and public transit schedules, which can be less frequent during late hours. Planning ahead for safe and reliable transportation is advisable for those considering this role.
Baltimore's entertainment and hospitality sectors are moderately competitive, with growing demand for customer-focused roles. Positions at well-known venues like Bowlero attract many applicants, so strong interpersonal skills and flexibility can improve hiring chances.
The role involves promptly notifying mechanics about pinspotter or pinsetter issues and logging malfunctions. Bowlero’s structured communication channels help ensure quick maintenance responses, minimizing disruptions and maintaining guest satisfaction.
Weekend availability is essential due to higher customer traffic during those times. Flexibility to work evening and night shifts on weekends enables staff to manage busy periods effectively, contributing to a vibrant guest experience.