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Social Worker II - Utilization Management
Company : Prime Healthcare Services
Location : Redding, CA, 96001
Job Type : Full Time
Date Posted : 12 January 2026
Overview
Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Shasta Regional Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.
Shasta Regional Medical Center is a 226-bed acute care facility serving Northern California. The hospital offers a comprehensive range of services. Shasta Regional Medical Center is one of the nation’s 50 Top Cardiovascular Hospitals recognized by Watson Health and holds an ‘A’ Grade from Leapfrog Group, the nation's premier advocate of transparency in health care. The hospital is Joint Commission Certified for Stroke, Hip/Knee and Diabetes. They are a Five Star recipient for treatment of heart failure, respiratory failure and is named among the top 5% in the nation for patient safety. Shasta Regional Medical Center delivers patient-centered healthcare with compassion, dignity and respect for every patient and their family. For more information, visit www.shastaregional.com.
Responsibilities
SOCIAL SERVICE II: To provide emotional support, crisis intervention and counseling for Pediatrics, Adolescents, Adults, Older Adults and their significant others to cope with a multiplicity of social and emotional problems; information and referral; referrals for financial assistance and supportive services to patients and families with problems that are related to treatment services, illness, disability or trauma. To provide case management & milieu management, complete psychosocial assessments, assist in the development and re-evaluation of Treatment Plans and work as a member of an interdisciplinary team, and to coordinate discharge planning. Complete necessary documentation and maintain clinical record for each client during their length of stay.
Qualifications
EDUCATION, EXPERIENCE, TRAINING
1. Master’s degree in Social Work, Marriage and Family Therapy, Licensed Professional Clinical Counselor or related field. 2. In states requiring license, required upon hire and maintain current in accordance with state regulations. In states without a licensure requirement, current registration for with appropriate state board required and/or under clinical supervision to meet clinical hours required for licensure. 3. Current BLS certificate upon hire and maintain current.4. Minimum one (1) year Inpatient l or Outpatient Behavioral Health experience. Experience in working with a diverse population with a wide range of problems (i.e., death and dying, maternal and child care, substance abuse, disability, chronic illness, etc.).
Pay Transparency
Shasta Regional Medical Center offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $26.50 to $40.53. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.
Employment Status
Full TimeShift
DaysEqual Employment Opportunity
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
Privacy Notice
Privacy Notice for California Applicants: https://www.primehealthcare.com/wp-content/uploads/2024/04/Notice-at-Collection-and-Privacy-Policy-for-California-Job-Applicants.pdf
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Frequently asked questions
Unlike entry-level social worker jobs, a Social Worker II in Utilization Management requires specialized skills in case and milieu management, psychosocial assessments, and interdisciplinary teamwork. This mid-level position demands experience with diverse populations and clinical documentation, reflecting a deeper focus on treatment coordination and discharge planning.
To qualify, candidates need a master’s degree in social work or related fields like marriage and family therapy, plus state licensure or registration where applicable. Clinical experience in inpatient or outpatient behavioral health settings for at least one year is crucial to meet the demands of Utilization Management.
Daily tasks include providing crisis intervention, emotional support across age groups, conducting psychosocial assessments, and coordinating discharge plans. The role also involves collaborating with interdisciplinary teams to ensure patient-centered care and meticulous clinical documentation throughout the patient’s stay.
Prime Healthcare Services emphasizes compassionate, patient-centered care within a highly recognized acute care facility. Expect a strong culture of quality and community impact, with opportunities to engage in a multidisciplinary team environment supporting diverse medical and behavioral health needs.
Yes, the center boasts top national rankings in cardiovascular care and patient safety, providing social workers with a supportive environment and comprehensive resources. Employees benefit from competitive pay, extensive benefits, and a commitment to professional growth in a community-focused setting.
Compensation typically ranges from $26.50 to $40.53 per hour, depending on experience, education, and licensure. This range reflects local market rates in Northern California’s healthcare sector, combined with benefits like paid time off, retirement plans, and tuition reimbursement.
Redding’s healthcare system, including facilities like Shasta Regional Medical Center, shows steady demand for skilled social workers specializing in utilization management due to the region’s diverse patient needs and emphasis on quality inpatient behavioral health services.
While Redding is less congested than major metros, social workers should consider travel times from surrounding rural areas. Efficient scheduling during daytime shifts can help maintain a balanced lifestyle, especially when managing emotionally demanding caseloads.
Mastering utilization management equips social workers with critical skills in resource coordination and interdisciplinary collaboration, positioning them for supervisory or managerial roles within healthcare settings. This expertise is increasingly valued for leadership tracks.
In addition to a master’s degree and state licensure, certifications in behavioral health specialties and current BLS (Basic Life Support) certification are highly regarded. Staying compliant with California’s regulatory requirements enhances employability and credibility.