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Bakery Clerk
Company : Roche Bros.
Location : Westborough, MA, 01581
Job Type : Part Time
Date Posted : 2 January 2026
Overview
To prepare, bake and display product in the department in a careful, clean, neat, and expedient manner while ensuring that all product is fresh, rotated, and well-stocked for our customers while maintaining great customer service.
Minimum Qualifications
- Must be 18 years of age.
- Must be able to work as a team member and interact positively with customers.
- Must be able to read, write, speak, and understand English, with the ability to follow instructions.
- Ability to work a schedule based on the business needs of the store location.
- Authorized to work within the U.S.
Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
- Provide continuous attention to customers’ needs at the service counter.
- Commit to the “Golden Rule” and work with other associates to build a strong bakery team.
- Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
- Greet, assist and thank customers in a prompt, courteous, and friendly manner, along with offering product suggestions.
- Process merchandise according to production guidelines and follow established sanitation standards.
- Prepare and wrap bakery related products.
- Stock display cases, and keep all bakery ingredients or merchandise rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
- Write on cakes/prepare product to meet customers specifications.
- Receive and unload bakery product and store in designated area.
- Practice the “Cleaner’s Creed” and proper sanitation procedures.
- Monitor and maintain the cooler, freezer, equipment, and work area to the sanitation standards of the company.
- Keep work area swept clean, orderly, and free from safety hazards; report hazards to management.
- Able to operate and clean the bakery equipment and tools.
Secondary Job Functions:
- Restock and use supply items efficiently to eliminate waste and to maintain the lowest cost supply.
- Promote items on public address system.
- Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
- Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
- Other duties as assigned by management.
Physical Demands: (per work day)
The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.
Physical Demands
Frequency
Crawling.
0% (N) Never
Sitting, pulling and pushing up to 250 lbs, climbing up to 8 feet, kneeling, and crouching
1-33% (O) Occasionally
Carrying and lifting up to 50 lbs, bending, balancing, stooping, and reaching at waist or overhead.
34-66% (F) Frequently
Standing and walking on a title or concrete floor, handling, fingering, feeling, talking, seeing, smelling, and hearing.
67-100% (C) Continuously
Safety Risk Factors
Frequency
Loud noise, cluttered floor surface, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, sprays, and hazardous cleaning solutions.
1-33% (O) Occasionally
Twisting of back and neck, contact with sharp objects, and slippery floor surface.
34-66% (F) Frequently
Hazardous equipment (mechanical moving parts),
67-100% (C) Continuously
Machines, tools, and equipment utilized:
Fryer, ordering equipment, slicer, case cutter, ovens, proofer, bread slicer, kitchen utensils, electronic scales, mixer, shrink film wrapper, roller racks, unicarts, double deckers, skids, baler, pricing gun, trash compactor, water hose, intercom system, sink, cake machine, cooler, freezer, pricing gun, approved cleaning supplies and equipment.
Repetitive Action:
Continuous movement of entire body.
Working Conditions: Working environment is inside and within cold and hot temperatures.
Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.00 - $17.90 per hour.
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Frequently asked questions
Working as a Bakery Clerk at Roche Bros. involves frequent standing and walking, handling bakery equipment, and occasionally lifting up to 50 lbs. The role requires stamina to maintain sanitation standards and manage bakery displays, making physical fitness an important consideration for applicants.
Successful Bakery Clerks often have strong customer service skills and the ability to follow detailed instructions, such as product rotation and sanitation protocols. Familiarity with bakery tools and teamwork within a fast-paced environment helps in maintaining product freshness and customer satisfaction.
Starting as a Bakery Clerk can lead to roles like bakery specialist or assistant manager, especially if you develop skills in product preparation, inventory management, and customer interaction. Roche Bros. values team-oriented associates who demonstrate reliability and commitment.
Yes, Roche Bros. ensures new hires complete comprehensive onboarding and e-learning modules within 30 days, focusing on food safety, equipment operation, and customer service, which equips Bakery Clerks with the knowledge to maintain high standards and efficient workflows.
The Bakery Clerk position at Roche Bros. offers a hiring range between $15.00 and $17.90 per hour, reflecting factors such as experience and qualifications, consistent with Massachusetts pay transparency laws and local market standards.
Westborough’s grocery and bakery sector is moderately competitive, with several local stores seeking skilled Bakery Clerks. Roche Bros. stands out by emphasizing teamwork and customer care, so candidates focusing on these traits can improve their chances.
While no formal certifications are mandatory for Bakery Clerks at Roche Bros., having a basic food handler’s certification can be advantageous. Employers in Westborough often appreciate candidates who comply with sanitation and safety standards expected in food preparation roles.
Roche Bros. emphasizes a respectful, team-oriented work culture, expecting Bakery Clerks to uphold the 'golden rule' and participate actively in maintaining morale. Attention to detail in product rotation and sanitation is also prioritized beyond typical grocery bakery roles.
Bakery Clerks at Roche Bros. juggle greeting and assisting customers promptly while ensuring bakery items are fresh, well-stocked, and correctly prepared. This dual focus requires multitasking and strong communication skills to maintain a smooth, inviting shopping experience.
Roche Bros. integrates comprehensive sanitation practices with a team-first approach, making the Bakery Clerk role more collaborative and safety-conscious. The company’s structured training and focus on associate morale sets it apart from typical bakery shop positions in the area.