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Room Attendant
Company : Highgate
Location : Morristown, NJ, 07960
Job Type : Part Time
Date Posted : 28 December 2025
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Overview
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Responsibilities
- Thoroughly clean guestrooms according to standards.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways, public areas and closets clean, neat and vacuumed
- Restock housekeeping cleaning cart for next day's use.
- Replenish chemical bottles.
- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for “Lost and Found” according to the standards.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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Frequently asked questions
Room Attendants in Morristown typically need to lift items up to 50 pounds occasionally and remain on their feet throughout shifts. This role requires stamina and physical strength to manage cleaning tasks and guestroom upkeep efficiently in Highgate’s hospitality settings.
Highgate values growth and often promotes from within. Starting as a Room Attendant can open paths to supervisory roles or other hospitality positions, especially if you demonstrate reliability, guest service skills, and a keen understanding of hotel operations.
Besides guestroom cleaning, Room Attendants manage inventory for housekeeping carts, report maintenance issues, organize lost and found items, and ensure public areas remain tidy, contributing to an overall positive guest experience.
Morristown’s hospitality sector is moderately competitive with steady demand for Room Attendants. Positions at reputable firms like Highgate attract many applicants, so showcasing strong communication skills and physical stamina can improve hiring chances.
Room Attendants in Morristown usually earn around $14 to $17 per hour. Given Highgate’s status and industry standards, the compensation is competitive, reflecting the physical demands and customer service responsibilities of the role.
Highgate emphasizes thorough onboarding with training on cleaning standards, guest interaction, and safety protocols. This ensures Room Attendants deliver consistent, high-quality service aligned with the company’s hospitality excellence.
Highgate integrates advanced revenue management and digital tools that indirectly affect operational standards. Room Attendants benefit from a structured environment with clear quality benchmarks and support from experienced hospitality leaders.
While a high school diploma is preferred, having prior hotel or cleaning experience enhances your profile. Physical readiness for lifting and a friendly communication style are crucial to excel and stand out in the local job market.
Highgate’s focus on bespoke lifestyle and legacy brands means Room Attendants play a vital role in creating memorable stays. Their attentiveness and adherence to strict cleanliness standards directly elevate guest satisfaction beyond typical regional expectations.