Risevoic
Service Technician
Company : Ferrellgas
Location : Madison, WI, 53716
Job Type : Full Time
Date Posted : 2 January 2026
Overview
Ferrellgas knows dedicated superior service starts with supported employees. Ferrellgas is seeking a Full-Time Service Technician to join the team! As a Service Technician, you will be responsible for installing, repairing, and maintaining propane equipment for our customers. Exceptional customer service is essential. Service Technicians can expect to work local routes and be home every night; however, on-call rotations for after hours and weekend emergency deliveries may be needed.
Benefits
- Medical, Dental & Vision
- Company provided STD, LTD, Life, & AD&D
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- 401(k) with company match
- Paid Time Off (PTO)
- Employee Stock Ownership Plan (ESOP)
- Wellness Program
- Parental Leave Benefit
- Tuition Reimbursement
- Employee Referral Program
- Propane Discounts
Responsibilities
- Installs, repairs, and maintains propane equipment for retail customers.
- Responsible for providing emergency response and system installation and testing.
- Loads, secures, transports, delivers, and unloads propane to and from specified destinations.
- During daily interaction with customers provides exceptional customer service by supplying service/safety information and answering inquires.
- May work on propane appliances when needed and assist with deliveries, based on customer demands
Qualifications
- High school diploma or equivalent.
- 3 or more years related experience.
- Good driving record
- Commercial driver’s license Class B CDL license with hazmat and tanker endorsement preferred.
Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States
Applicants must not now, or any time in the future, require sponsorship for an employment visa
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Frequently asked questions
Working as a Service Technician in Madison typically involves local routes, enabling you to return home nightly. The city's manageable traffic and compact layout help streamline daily travel, but occasional on-call duties might require flexibility for after-hours or weekend emergencies.
In Wisconsin, having a Class B CDL with hazmat and tanker endorsements significantly boosts employability for propane Service Technicians. These certifications ensure safe handling and transport of propane, aligning with state regulations and industry safety standards.
Strong troubleshooting abilities for mechanical and propane systems, a solid grasp of safety protocols, and excellent customer communication distinguish exceptional Service Technicians. Expertise in equipment repair and emergency response further enhances job effectiveness.
Service Technicians can progress by developing specialized skills like advanced equipment diagnostics, obtaining commercial driving licenses, or moving into supervisory roles. Continuous learning and certifications can open pathways to industrial or network service technician positions.
Daily duties often include installing and maintaining propane equipment, conducting safety checks, and educating customers on service and safety information. Regular route deliveries and occasional appliance repairs round out the technician’s responsibilities.
Ferrellgas emphasizes work-life balance by assigning local routes that allow technicians to be home nightly. Benefits like medical coverage, paid time off, and wellness programs further demonstrate their commitment to employee health and satisfaction.
Ferrellgas offers resources and encouragement for acquiring necessary licenses such as the Class B CDL with hazmat and tanker endorsements, enabling technicians to meet job requirements while enhancing their professional credentials.
Service Technicians in Madison typically earn between $45,000 and $55,000 annually, depending on experience and certifications like CDL endorsements. This aligns with regional industry standards for mechanical and equipment service roles.
While Madison's demand for skilled technicians is steady, candidates with relevant licenses and experience in propane services, like those offered by Ferrellgas, tend to have a competitive advantage in securing roles.
Ferrellgas expects Service Technicians to combine technical proficiency with exceptional customer interactions, ensuring safety information is clearly communicated and client inquiries are promptly addressed, fostering trust and satisfaction.