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Ice Crew/Ice Technician|Part-time| Total Mortgage Arena
Company : Dallas Convention Center
Location : Bridgeport, CT, 06604
Job Type : Part Time
Date Posted : 9 January 2026
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
Ice Crew members will perform general labor duties as assigned. Duties included but not limited to ice maintenance and repair. Preparing the ice for professional hockey games and various touring ice shows.
This role will pay an hourly wage of $15.69 to $20.00, based on experience.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
About the Venue
Total Mortgage Arena is a 10,000 seat multipurpose facility and is located in Bridgeport, Connecticut. We are the home of the Bridgeport Islanders (AHL), the minor league team for the New York Islanders.
Responsibilities
- Assist in the preparation of ice with driver prior to the game or practice.
- Drill holes and set nets on ice prior to game or practice and during intermissions.
- Shovel snow during and after periods on and off the ice.
- Set up rugs and rubber runners for anthem singers and special promotions on and off the ice.
- Assist other staff with making repairs and adjustments to boards and glass.
- Always deliver a high level of service to both internal and external customers.
- Always maintain open communication with Supervisor.
- Maintain strict confidentiality of all information and issues worked with.
- Always maintain professional attitude and appearance.
- Perform other related duties and tasks as assigned.
- May assist in various project work as necessary.
Qualifications
- High school diploma or equivalent.
- At least 18 years of age.
- Ability to read and write and to follow written and oral instructions in English.
- Job reliability, diligence, dedication, and attention to detail a must.
- General knowledge of the game of ice hockey and its terms, preferred.
- Ability to lift to 75 pounds, capable of occasionally performing heavy manual labor.
- Familiarity with the game of hockey and its terminology preferred.
- Prior ice rink maintenance experience preferred.
- Ability to problem solve and think/act quickly when issues arrive.
- Ability and willingness to climb a stepladder up to 20 feet, or a mechanical lift to 50 feet.
- Ice skating ability preferred.
- Availability to work Friday, Saturday, and some Wednesday nights (3pm or 5pm call time), along with Sunday afternoons (1pm call time) based on the Bridgeport Islanders game schedule. (morning hours available too on non-game days).
- Wearing face mask and/or Personal Protective Equipment (PPE) for long periods of time based on current protocols.
Critical Competencies
- Communication skills.
- Problem-solving.
- Ability to work in a loud, fast-paced environment.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Frequently asked questions
This part-time role requires lifting up to 75 pounds and occasional heavy manual labor. Candidates should be prepared for tasks like shoveling snow and climbing ladders up to 20 feet, making physical stamina and agility important for handling ice maintenance during games and events.
Starting with basic knowledge of ice hockey terms and rink operations helps. Volunteering at local rinks or shadowing experienced crew members can build familiarity, while learning to operate tools like drills and understanding ice repair techniques enhances readiness for professional responsibilities in arena settings.
Part-time ice technicians can transition into full-time roles or supervisory positions by gaining expertise in ice management and event support. Developing problem-solving skills and building relationships within venue teams often opens doors to broader facilities management or event coordination roles in the live entertainment industry.
While primarily a convention venue, Dallas Convention Center’s affiliation with Oak View Group suggests access to industry-leading training resources. Ice technicians benefit from hands-on learning, potential cross-training in other venue roles, and exposure to cutting-edge event management practices enhancing career growth.
Yes, punctuality and readiness for quick problem-solving under game-day pressures are crucial. The role demands active communication with supervisors and coworkers, ensuring ice conditions meet professional standards and that safety and event timelines are strictly maintained.
Wages range from $15.69 to $20.00 per hour, depending on experience. This competitive pay reflects the physical demands and technical skills required for ice maintenance tasks during professional hockey games and live events at this 10,000-seat multipurpose venue.
Bridgeport’s active minor league hockey scene and frequent arena events sustain steady demand for ice crew roles. The presence of the Bridgeport Islanders and ongoing event scheduling ensure consistent opportunities for skilled part-time technicians in the region.
Bridgeport’s venues emphasize teamwork and fast-paced responsiveness amid a diverse workforce. Compared to quieter suburban arenas, technicians here often handle more dynamic event schedules and high-profile sports, fostering a vibrant, high-energy work environment.
A high school diploma is essential, while prior ice rink maintenance experience greatly enhances candidacy. Certifications in safety, manual equipment handling, or ice resurfacing technology are advantageous but not mandatory, especially when coupled with strong reliability and communication skills.
Technicians must be comfortable wearing face masks or personal protective equipment for extended periods, adhering to current health protocols. Maintaining professional appearance and safety awareness is critical when working in fast-paced, public-facing environments.