Food Operations Manager 3
Company : Sodexo
Location : Baltimore, MD, 21239
Job Type : Full Time
Date Posted : 12 January 2026
Role Overview
**Great Opportunity with Accelerated Growth Potential!**
Sodexo is seeking an experienced Food Operations Manager 3 to lead our Healthcare Food Service team at Medstar Good Samaritan Hosptial located in Baltimore, Maryland. Medstar Good Samaritan Hospital MedStar Good Samaritan Hospital has 153 licensed beds which include 49 beds at its Inpatient Rehabilitation Center.
This position is a stepping stone towards your next General Manager position!
What You'll Do
- Direct and manage all aspects of food service operations, including sanitation, cafeteria service, and patient meal production and delivery.
Ensure compliance with Sodexo, client, and healthcare regulatory standards related to food safety and sanitation.
Partner with clinical nutrition and nursing teams to ensure patient satisfaction and adherence to dietary requirements.
Drive operational efficiency and continuous improvement through staff development, process optimization, and cost control.
Maintain effective client relationships and ensure consistent service excellence aligned with Sodexo’s mission and values.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
- have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare system;
- have experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred;
- possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;
- can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;
- have experience effectively managing projects within agreed upon timelines;
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience - 3 years
Minimum Functional Experience - 3 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
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Frequently asked questions
In Baltimore's healthcare setting, a Food Operations Manager 3 ensures food safety by rigorously following Sodexo's protocols alongside local healthcare regulations. This role involves coordinating with clinical nutrition teams to maintain patient dietary needs while managing sanitation and service quality within the hospital environment.
Effective leadership in this role includes motivating staff towards high service standards, driving continuous improvement, and fostering collaboration with clinical teams. Strong communication skills and the ability to analyze operational data help in meeting both client expectations and healthcare dietary compliance.
This position acts as a critical stepping stone by offering hands-on management experience in complex food service operations within healthcare. Excelling here can lead to general management roles, as it hones skills in team leadership, cost control, and client relationship management essential for broader operational oversight.
While a bachelor's degree or equivalent experience is standard, certifications like ServSafe or healthcare nutrition credentials can enhance candidacy locally. Baltimore employers value familiarity with healthcare food regulations, making additional food safety or clinical nutrition certifications advantageous for compliance and quality assurance.
Food Operations Manager 3 roles in Baltimore generally offer salaries between $65,000 and $85,000 annually, depending on experience and education. Benefits like healthcare, 401(k) matching, and tuition reimbursement add to the overall compensation package, reflecting Sodexo’s commitment to equitable pay.
Baltimore's healthcare food service sector shows steady demand for skilled operations managers due to its numerous hospitals and rehabilitation centers. Candidates with healthcare-specific experience and leadership capabilities often find favorable opportunities, although competition increases for roles offering career progression within major providers like Sodexo.
Sodexo emphasizes a culture of diversity, inclusion, and employee well-being, alongside comprehensive benefits like wellness programs and tuition reimbursement. Their focus on creating a better everyday experience fosters a supportive environment that values contributions, making it an attractive employer for food operations leaders.
Sodexo integrates food service management within a broader facilities and integrated solutions framework, enhancing operational scope. The position uniquely blends healthcare compliance with innovative food service delivery, supported by Sodexo’s global standards and local client partnerships, offering a distinctive leadership challenge.
Daily challenges include balancing strict healthcare food safety regulations with efficient meal production, managing diverse staff teams, and adapting to patient dietary needs. Effective communication with clinical teams and swift problem-solving are crucial to maintain high patient satisfaction and operational flow.
Baltimore workplaces often reflect a community-oriented culture that values teamwork and resilience. Food service managers here benefit from embracing local diversity and engaging in collaborative problem-solving, which aligns well with Sodexo’s inclusive values and the healthcare sector’s emphasis on patient-centered care.