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Greeter / Counter Desk Attendant
Company : Bowlero
Location : College Park, MD, 20740
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Imagine your ideal job. Now add bowling. And arcade games. And parties every day of the week. This isn’t any ordinary workplace; it’s the beginning of a bowled new career as a Greeter/Counter Desk Associate with Bowlero Corp.
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- Weekend availability is required
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/PHYSICAL DEMANDS:
- Typical entertainment center environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
THE BOWLERO CORP TEAM
With over 350 entertainment destinations spanning North America, our portfolio includes renowned brands like Bowlero, Lucky Strike, AMF, and the Professional Bowlers Association (PBA). As a company, we are committed to diversity, dedicated to our guests, and devoted to making the work-life experience a joy for one another. When work is this much fun, it doesn’t feel like work at all. Join our team of over 12,000 associates and experience the fulfillment of being part of the Bowlero family.
The approximate pay range for this position is $15.00-$18.00/hour. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.
Bowlero offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
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Frequently asked questions
A Greeter / Counter Desk Attendant warmly welcomes guests, manages lane assignments, handles sales transactions, and assists with equipment like shoes. This role also involves monitoring bowling machinery status and providing basic game instructions, ensuring every visitor experiences smooth, enjoyable entertainment from arrival to departure.
Strong communication and friendliness are vital, alongside proficiency in operating POS systems and managing waitlists. Attention to detail for equipment tracking, cash handling accuracy, and multitasking during busy periods ensures an efficient, guest-focused atmosphere in an entertainment environment.
Bowlero offers a vibrant, party-centric atmosphere with perks like discounted food and arcade access. The role combines hospitality with entertainment-specific tasks, differing from typical desk jobs by involving direct interaction with bowling operations and event preparations, creating a lively workplace culture.
Employees benefit from free bowling sessions, $1 arcade plays, and significant discounts on food, beverages, and event access. These perks not only enrich the work environment but also foster a fun, engaging experience that blends work with entertainment.
The pay typically ranges from $15 to $18 per hour, reflecting local market standards for hospitality roles in entertainment centers. Final compensation depends on experience, skills, and specific shift details, with additional incentives potentially offered based on performance.
College Park sees steady demand for customer-facing roles in entertainment due to its vibrant community and student population. Competition is moderate; candidates with excellent interpersonal skills and weekend availability often have an advantage securing positions.
Bowlero is accessible via major roads and local transit, but peak hours can affect travel times. Prospective employees often consider proximity or carpooling options, especially during weekends when shifts are busiest, to ensure timely and stress-free arrivals.
Applicants must meet the state's minimum legal age to serve alcohol, but no formal certifications are typically required. However, prior hospitality or cashier experience and strong communication skills can significantly boost candidacy.
Bowlero emphasizes teamwork and clear communication, providing training on POS systems and guest management. Attendants coordinate closely with mechanics and event staff to promptly resolve equipment issues and maintain a seamless guest experience during high-traffic periods.
Starting as a Greeter / Counter Desk Attendant can lead to supervisory roles or specialized positions in event coordination or operations. Bowlero values internal growth, encouraging skill development and offering opportunities across their extensive network of entertainment venues.