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Parent Counselor II
Company : Seven Hills Foundation
Location : Pittsfield, MA, 01201
Job Type : Full Time
Date Posted : 2 January 2026
Overview
Parent Counselor II
Children's Aid & Family Services, an Affiliate of Seven Hills Foundation
To act as part of a team to maximize access to childcare programs. To be responsible for intake, eligibility determination, and referrals to childcare. Maintain accurate records.
Pay: $23-24/hour
Benefits for Full-time employees:
- Health Insurance: Offered through Blue Cross Blue Shield, with generous company contribution.
- Enhanced Retirement Plan: 25% - 33% Employer match based on tenure.
- Student Loan Assistance: Consolidation, counseling, & limited employer contribution!
- Discounted Tuition with College & University Partnerships!
- Tuition Assistance: Reimbursed or prepaid college coursework!
- Home Mortgage Initiative: Favorable down payment (3-5%), reduced closing costs co-paid by Seven Hills!
Work-Life Balance:
- Generous Accrued Paid Vacation: 3 weeks in your first year!
- Vacation Cash-Out Option
- 3 Paid Personal Days
- 11 Paid Holidays
- Accrued Paid Sick Time
Responsibilities
- Inform and refer parents regarding childcare options
- Complete parent intakes, determine eligibility, and assess fees in conjunction with the Department of Early Education and Care (EEC) policy
- Handle reassessments, terminations, and changes within caseload
- Responsible for updating and maintaining client files
- Inform supervisor of parent and/or provider complaints
Qualifications
Education & Experience:
Associate's degree preferred. Child Growth and Development class required.
Familiarity with human service programs preferred.
Transportation required.
Valid Driver’s License and ability to drive required.
Skills and Knowledge:
Ability to work independently and attention to detail a must.
Some computer knowledge, particularly data entry.
Ability to relate to a varied constituency.
Why Join Us?At Children's Aid and Family Services you’ll make a meaningful impact on the lives of individuals served while working in a supportive and collaborative team environment.
Apply Today!Take the next step in your career and join us as a Parent Counselor II
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Frequently asked questions
Parent Counselor II roles in Pittsfield focus on guiding families through childcare eligibility and program access. This position requires strong community knowledge to effectively connect parents with suitable childcare options, reflecting regional needs and enhancing family support services within the local context.
In Pittsfield, employers prioritize candidates with an associate’s degree, especially with coursework in child growth and development. Familiarity with human service programs and reliable transportation is essential due to the region’s community outreach demands, making these qualifications key for success.
Unlike clinical counselors, Parent Counselor IIs focus on intake processing, eligibility assessments, and childcare referrals. Their daily tasks revolve around client file management, policy adherence, and parent communication, requiring both administrative precision and empathy tailored to family service environments.
The hourly wage of $23–$24 for a Parent Counselor II in Pittsfield is competitive compared to larger Massachusetts cities, balancing cost of living with regional budget constraints. This pay scale reflects local demand and the specialized nature of childcare program coordination roles in the area.
Seven Hills Foundation enhances its Parent Counselor II roles with comprehensive health insurance via Blue Cross Blue Shield and a generous retirement match of up to 33%. Additional perks include student loan assistance and a home mortgage initiative, making it an attractive employment package in the social services sector.
Seven Hills Foundation emphasizes a collaborative team culture and offers substantial educational support like tuition assistance and discounted college partnerships. This sets it apart by fostering career advancement while providing robust work-life balance benefits tailored for family counselors.
Reliable transportation is crucial since Parent Counselor IIs must frequently engage with families and childcare providers across Pittsfield. Holding a valid driver’s license and willingness to travel locally ensures effective service delivery and compliance with program accessibility requirements.
Pittsfield’s job market for Parent Counselor II roles reflects moderate competition with a steady demand for qualified candidates familiar with early education policies. Navigating local childcare regulations and demonstrating community engagement often differentiate successful applicants.
Attention to detail, strong data entry ability, and interpersonal skills are vital. Mastery in maintaining accurate records while empathetically addressing parent concerns ensures smooth case management and fosters trust, critical for the family-oriented focus of this counseling position.