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Bakery Clerk
Company : Roche Bros.
Location : Watertown, MA, 02472
Job Type : Part Time
Date Posted : 2 January 2026
Overview
To prepare, bake and display product in the department in a careful, clean, neat, and expedient manner while ensuring that all product is fresh, rotated, and well-stocked for our customers while maintaining great customer service.
Minimum Qualifications
- Must be 18 years of age.
- Must be able to work as a team member and interact positively with customers.
- Must be able to read, write, speak, and understand English, with the ability to follow instructions.
- Ability to work a schedule based on the business needs of the store location.
- Authorized to work within the U.S.
Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
- Provide continuous attention to customers’ needs at the service counter.
- Commit to the “Golden Rule” and work with other associates to build a strong bakery team.
- Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
- Greet, assist and thank customers in a prompt, courteous, and friendly manner, along with offering product suggestions.
- Process merchandise according to production guidelines and follow established sanitation standards.
- Prepare and wrap bakery related products.
- Stock display cases, and keep all bakery ingredients or merchandise rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
- Write on cakes/prepare product to meet customers specifications.
- Receive and unload bakery product and store in designated area.
- Practice the “Cleaner’s Creed” and proper sanitation procedures.
- Monitor and maintain the cooler, freezer, equipment, and work area to the sanitation standards of the company.
- Keep work area swept clean, orderly, and free from safety hazards; report hazards to management.
- Able to operate and clean the bakery equipment and tools.
Secondary Job Functions:
- Restock and use supply items efficiently to eliminate waste and to maintain the lowest cost supply.
- Promote items on public address system.
- Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
- Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
- Other duties as assigned by management.
Physical Demands: (per work day)
The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.
Physical Demands
Frequency
Crawling.
0% (N) Never
Sitting, pulling and pushing up to 250 lbs, climbing up to 8 feet, kneeling, and crouching
1-33% (O) Occasionally
Carrying and lifting up to 50 lbs, bending, balancing, stooping, and reaching at waist or overhead.
34-66% (F) Frequently
Standing and walking on a title or concrete floor, handling, fingering, feeling, talking, seeing, smelling, and hearing.
67-100% (C) Continuously
Safety Risk Factors
Frequency
Loud noise, cluttered floor surface, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, sprays, and hazardous cleaning solutions.
1-33% (O) Occasionally
Twisting of back and neck, contact with sharp objects, and slippery floor surface.
34-66% (F) Frequently
Hazardous equipment (mechanical moving parts),
67-100% (C) Continuously
Machines, tools, and equipment utilized:
Fryer, ordering equipment, slicer, case cutter, ovens, proofer, bread slicer, kitchen utensils, electronic scales, mixer, shrink film wrapper, roller racks, unicarts, double deckers, skids, baler, pricing gun, trash compactor, water hose, intercom system, sink, cake machine, cooler, freezer, pricing gun, approved cleaning supplies and equipment.
Repetitive Action:
Continuous movement of entire body.
Working Conditions: Working environment is inside and within cold and hot temperatures.
Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.00 - $17.90 per hour.
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Frequently asked questions
Working as a Bakery Clerk at Roche Bros. in Watertown involves frequent standing, walking on tile or concrete floors, and handling bakery equipment. You may occasionally lift items up to 50 lbs and navigate hot or cold environments. Being comfortable with these physical aspects helps ensure safety and efficiency on the job.
Watertown's bakery job market is moderately competitive due to its proximity to Boston, attracting many applicants. Local stores like Roche Bros. seek reliable team players, so highlighting customer service skills and flexibility can improve your chances in this community-focused environment.
A Bakery Clerk focuses heavily on customer interaction, stocking, and maintaining product freshness, unlike some bakery roles that center solely on production. This position blends hands-on baking prep with direct service, requiring multitasking between product presentation and assisting shoppers effectively.
Key skills include teamwork, attention to detail in product rotation, and strong communication for customer engagement. Being able to follow safety and sanitation protocols while adapting to a fast-paced store environment sets new Bakery Clerks up for success, even without baking expertise.
Starting as a Bakery Clerk provides foundational experience with bakery operations and customer service. With time, there’s potential to advance to positions like assistant bakery manager or specialist, especially by demonstrating leadership, product knowledge, and reliability in stores like Roche Bros.
Roche Bros. emphasizes a respectful, team-oriented culture with clear sanitation standards, which supports a safe workplace. However, the role demands adaptability to busy store hours and strict product rotation policies, blending customer care with operational diligence.
The hourly wage for a Bakery Clerk at Roche Bros. in Watertown typically ranges from $15.00 to $17.90, aligning with Massachusetts pay transparency standards. Actual pay depends on experience, qualifications, and store needs, making this role competitive locally for entry-level bakery work.
While there’s no mandatory certification mentioned, Roche Bros. expects completion of onboarding and e-learning checklists within 30 days of hire. This training ensures familiarity with bakery procedures, safety standards, and customer service expectations unique to their Watertown location.
Roche Bros. schedules Bakery Clerks based on store business needs, which may include part-time shifts. Candidates should be open to varied schedules to match customer demand, making it a feasible option for those valuing some flexibility alongside consistent work.
Watertown's community-oriented shopping habits require Bakery Clerks to maintain excellent customer service and product presentation. Seasonal variations and local preferences impact stock rotation and promotional efforts, meaning staff must adapt quickly to local demand trends.