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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Temple Hills, MD, 20748
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $15.00 to $17.00/hour.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
At Bowlero in Temple Hills, the Greeter / Counter Desk Attendant not only welcomes guests but also manages waitlists, assigns bowling lanes, and assists with arcade services—offering a more interactive experience compared to typical front desk roles. This position blends customer service with operational duties unique to entertainment centers.
Strong communication, multitasking, and familiarity with POS systems are vital to handle guest inquiries and sales efficiently. Additionally, basic knowledge of bowling equipment and quick problem-solving for lane malfunctions ensure smooth operations during peak evening and weekend shifts.
Starting as a Greeter / Counter Desk Attendant opens pathways to supervisory roles within customer service or facility management. At Bowlero, gaining operational knowledge and demonstrating leadership can lead to positions like shift manager or event coordinator, especially with experience in hospitality environments.
Bowlero enhances the role with perks such as free bowling, discounted arcade play, and food and beverage savings, which are uncommon in standard part-time positions. These benefits cater specifically to entertainment staff, enriching the work environment and offering lifestyle incentives.
Temple Hills sees moderate demand for entertainment and hospitality attendants due to its growing leisure sector. Compared to nearby urban centers, competition is less intense, making it an attractive location for candidates seeking part-time roles with flexible weekend and evening shifts.
Temple Hills offers access to public transit like Metrobus and nearby Metrorail stations. However, given evening and night shifts, reliable personal transportation or carpooling is advisable to navigate off-peak hours safely and maintain punctuality.
Bowlero's status as a leading entertainment platform creates a vibrant work atmosphere with higher guest traffic and expectations. This fosters a dynamic environment where attendants engage with diverse clientele and gain exposure to a well-established brand culture focused on fun and quality service.
Unlike standard hospitality roles, attendants at Bowlero often assist with bowling instruction, manage arcade access, and troubleshoot equipment issues, requiring versatility and a proactive approach to guest engagement beyond typical front desk encounters.
Bowlero offers between $15.00 and $17.00 per hour for this role, which is competitive for part-time entertainment attendants in Temple Hills. This rate aligns well with local hospitality wages, reflecting the specialized skills and evening shift requirements involved.
Bowlero strictly enforces legal age requirements, mandating that attendants be at least 18 to qualify, especially since alcohol service is involved. Regular training and adherence to cash control procedures support both guest safety and regulatory compliance within the entertainment setting.