Risevoic
EMS Dispatcher
Company : Prime Healthcare Services
Location : Denville, NJ, 07834
Job Type : Contractor
Date Posted : 8 January 2026
Overview
At Saint Clare's Health, our dedicated team of professionals is committed to our core values of quality, compassion, and community. As a member of Prime Healthcare, Saint Clare's Health is actively seeking new members to join its award-winning team!
Saint Clare's Health includes CMS 5-Star Rated hospitals and is an award-winning provider of safe, high quality, compassionate care, serving the communities of Morris, Warren and Sussex counties. Its network of hospitals and healthcare facilities include Denville Hospital, Dover Hospital, Behavioral Health Centers in Boonton, Denville, and Parsippany, and an Imaging Center in Parsippany, among other satellite locations. The hospitals have received multiple quality awards including Leapfrog “A” ratings for patient safety; Healthgrades recognition for orthopedic surgery, treatment of stroke, heart care, various surgical procedures, and more. For information, visit www.saintclares.com.
Responsibilities
The EMS Dispatcher is responsible for the expeditious and efficient flow of incoming and outgoing telephone and radio transmissions for Emergency Medical Services.
Qualifications
Education and Work Experience
#LI-SK1
Pay Transparency
Saint Clare's Health offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is 22.00/Hr. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.
Employment Status
Per DiemShift
VariableEqual Employment Opportunity
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
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Frequently asked questions
In Denville, NJ, EMS Dispatchers are increasingly leveraging advanced communication tools to coordinate emergency responses efficiently. This growth reflects a trend toward integrating technology with rapid decision-making, enhancing public safety and streamlining ambulance dispatch processes in local healthcare settings.
During shifts, an Ems Dispatcher at Prime Healthcare Services manages critical radio and telephone communications, ensuring swift ambulance deployment. Variable hours require adaptability to fluctuating emergency volumes while maintaining accuracy, supporting patient outcomes across multiple hospitals in the Morris and Sussex counties.
Beyond the mandatory EMT and emergency medical dispatcher certifications, holding PHTLS or ITLS can significantly boost employability. Additionally, obtaining CEVO certification within three months of hire aligns with New Jersey’s standards, indicating advanced proficiency in emergency communication protocols.
Career progression for EMS Dispatchers often leads toward supervisory or EMS management positions. Skill enhancement through certifications and hands-on experience in emergency response coordination can open doors to roles like EMS Operations Manager or Chief, especially within expansive healthcare networks such as Prime Healthcare.
Prime Healthcare Services emphasizes a compassionate, community-centered approach alongside technical expertise. EMS Dispatchers here benefit from working within an award-winning hospital system with robust quality ratings, which fosters a supportive environment for delivering high-standard emergency medical communications.
The company offers structured pathways for certification acquisition, requiring completion of NJ state-approved dispatcher and communication certifications pre-hire, plus CEVO certification post-hire. This commitment ensures dispatchers remain compliant and skilled, backed by tuition reimbursement options to encourage continuous professional development.
EMS Dispatchers in Denville typically earn around $22.00 per hour, reflecting competitive compensation. Prime Healthcare Services aligns with this standard while enhancing total rewards with benefits like paid time off, 401k plans, and health coverage, offering a comprehensive package beyond hourly wages.
Demand is steady to increasing in Denville due to regional population growth and expanding healthcare services. Facilities like Saint Clare’s Health contribute to this trend by seeking skilled dispatchers to maintain rapid emergency response times amid rising service call volumes.
Navigating the mix of urban and rural areas in Morris and Sussex counties requires EMS Dispatchers to coordinate across varied terrains and multiple satellite facilities. This diversity demands adaptability and comprehensive knowledge of local EMS resources to optimize ambulance routing and emergency communication.
Top candidates exhibit clear, calm verbal communication, quick information processing, and precise radio management. Proficiency in managing high-pressure calls, combined with an understanding of medical dispatch protocols and NJ state regulations, ensures effective coordination of emergency medical services.