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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Tacoma, WA, 98444
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $18.00 to $19.00.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
This position uniquely blends guest engagement with technical tasks like lane assignment and equipment tracking, which is less common in typical hospitality roles. In Tacoma’s entertainment scene, these duties require quick adaptability and familiarity with bowling operations, setting it apart from standard front desk or retail attendant jobs.
Strong customer service background definitely helps. Since the role demands excellent telephone etiquette and guest interaction skills, prior experience in hospitality or retail enhances your ability to create memorable first impressions and manage busy counters effectively.
Beyond friendliness, familiarity with POS systems, multitasking between phone and in-person guests, and basic knowledge of bowling equipment management elevate candidates. Being proactive in noticing equipment issues and assisting guests shows readiness to thrive in Tacoma’s fast-paced leisure industry.
Tacoma’s vibrant entertainment sector keeps demand steady, but competition rises with local candidates valuing hospitality experience. Candidates demonstrating flexibility, strong communication, and knowledge of local entertainment trends tend to secure roles more quickly.
Tacoma offers diverse transit options, but peak hours can cause congestion near entertainment districts. Employees often prefer flexible timing or carpooling to manage traffic, especially since shifts may include evenings when public transit schedules vary.
Bowlero’s perks like free bowling and discounted arcade access provide distinctive entertainment benefits not commonly found in typical hospitality roles. These extras foster a fun work environment, attracting candidates who value recreational incentives alongside pay.
Bowlero’s dynamic, guest-focused culture encourages attendants to engage warmly while efficiently managing lanes and equipment. This atmosphere demands flexibility and a positive attitude, blending social interaction with operational tasks unique to an entertainment venue.
Positions at Bowlero in Tacoma typically offer between $18.00 and $19.00 per hour, reflecting local market standards for entry-level hospitality roles combined with specialized duties like equipment assignment and cash handling.
Yes, Bowlero supports career advancement through performance incentives and internal promotions. Starting as a Greeter or Desk Attendant can lead to supervisory roles or specialized positions in operations, especially for employees demonstrating leadership and operational skills.
Expect to spend a good portion of your shift walking, standing, and occasionally bending or lifting items with some assistance. The role suits those comfortable with moderate physical activity in an energetic entertainment environment.