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Grocery Clerk
Company : Roche Bros.
Location : Leominster, MA, 01453
Job Type : Full Time / Part Time
Date Posted : 23 December 2025
Overview
To stock merchandise on shelves and displays throughout the department in a careful, clean, neat and expedient manner; ensuring that all product is fresh, rotated and well stocked for our customers while maintaining great customer service.
Minimum Qualifications
- Must be 16 years of age; (18 to use compactor)
- Complete training in the grocery operation.
- Ability to prioritize work load and have sense of urgency.
- Must be able to read, write, speak, and understand English, with the ability to follow instructions.
- Ability to work a scheduled based on the business needs of the store location.
- Authorized to work within the U.S.
Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
- Greet assist and thank customers in a prompt, courteous and friendly manner.
- Commit to the “Golden Rule” and work with other associates to build a strong grocery team.
- Achieve the highest associate morale in the industry by managing in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
- Receive and unload deliveries, check for accuracy, and store product in designated area.
- Keep all grocery products in display cases, coolers and freezers rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
- Clean shelves as they are restocked, fill and build displays, and make sure these are blocked and straightened.
- Help to keep the department merchandised in accordance with the needs of the community.
- Return all overstock to stockroom in an organized manner.
- Perform price changes when necessary.
- Notify grocery manager of potential shrink problems (damaged or missing merchandise), out-of-stock items on shelf, potential security problems, and customer requests/complaints.
- Practice the “Cleaner’s Creed” and proper sanitation procedures.
- Monitor cooler and display area temperatures to ensure product quality; report refrigeration failure immediately.
- Keep sales and work area swept clean, orderly, and free from safety hazards; report hazards to management.
- Exercise proper safety practices when lifting or moving product or using equipment and tools.
Secondary Job Functions:
- Assisting the front end with bagging at busy times.
- Present favorable impression in dress, personal hygiene and business attitude.
- Properly dispose of trash.
- Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
- Other duties assigned by management.
Physical Demands: (per work day)
The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.
Physical Demands
Frequency
Sitting, pulling up to 500 lbs, climbing up to 8 feet, and smelling.
1-33% (O) Occasionally
Walking on title or concrete, carrying and lifting up to 50 lbs, pushing up to 500 lbs, bending, balancing, stooping, kneeling, couching, handling, fingering, feeling, crawling, and talking.
34-66% (F) Frequently
Standing on title or concrete, reaching at waist or overhead, seeing and hearing.
67-100% (C) Continuously
Safety Risk Factors
Frequency
Loud noise, slipper or cluttered floor, contact with sharp objects and skin irritants, toxic exposure (see material safety data sheet) nuisance dust, fumes, and sprays, and hazardous cleaning solutions.
1-33% (O) Occasionally
Twisting of back and neck and hazardous equipment (mechanical moving parts).
34-66% (F) Frequently
Machines, tools, and equipment utilized:
Pallets, pallet jacks, power jack, u-boats, transport dollies, pricing gun, case cutter, trash compactor, display dividers, approved cleaning supplies
Repetitive Action:
Continuous movement of entire body.
Working Conditions: Working environment is inside and outside, and may include exposure to cold temperatures.
Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.00 - $17.90 per hour.
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Frequently asked questions
A Grocery Clerk in Leominster is primarily responsible for stocking shelves, rotating products to ensure freshness, and maintaining neat displays. Unlike some retail jobs, this role involves physical tasks like lifting up to 50 lbs regularly and monitoring cooler temperatures to guarantee product quality, which demands both attention to detail and physical endurance.
Entry-level Grocery Clerks often start with stocking and customer assistance but can progress to supervisory roles like Grocery Manager. Gaining skills in inventory management, customer service, and team leadership at Roche Bros. opens doors to more responsible positions within the grocery retail sector in Massachusetts.
While formal certifications aren't mandatory for a Grocery Clerk in MA, strong communication skills, ability to follow safety procedures, and physical stamina are essential. Completion of on-the-job training and e-learning within 30 days at Roche Bros. ensures clerks meet company standards and local health regulations.
Roche Bros. emphasizes a respectful, supportive, team-oriented environment (RSTO), aiming to maintain high associate morale. Their commitment to the 'golden rule' fosters strong team collaboration, making it a workplace that values courtesy and mutual support among grocery clerks and other staff.
Clerks are encouraged to promptly notify grocery managers about potential shrink issues or missing items. Roche Bros. provides clear protocols for reporting, ensuring quick resolution and maintaining product availability, which helps clerks maintain customer satisfaction and store integrity.
The hiring range for a Grocery Clerk at Roche Bros. in Leominster falls between $15.00 and $17.90 per hour. This range aligns with Massachusetts pay transparency laws and reflects factors such as experience, qualifications, and internal company equity.
Leominster has steady demand for grocery clerks, driven by local grocery chains like Roche Bros. and others. While competition exists, positions often open due to turnover and seasonal needs. Applicants with flexible availability and strong customer service skills generally have an advantage.
Grocery clerks in Leominster may deal with a smaller, community-focused customer base, which requires personalized service. Unlike big city stores, Leominster's grocery environment often demands multitasking across stocking, sanitation, and customer interaction to maintain high store standards.
Expect frequent lifting up to 50 lbs, pushing heavy loads up to 500 lbs occasionally, and continuous movement including bending and standing. The role also involves exposure to safety risks like slippery floors and handling cleaning chemicals, requiring vigilance and proper safety practices.
While both positions involve stocking and customer service, Roche Bros. focuses on community-oriented service with emphasis on teamwork and morale (RSTO). Walmart's grocery clerk roles may involve a larger store footprint and different operational protocols, often with more automated systems.