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Seasonal Sales Associate
Company : Kirkland's, Inc.
Location : Louisville, KY, 40217
Job Type : Full Time / Part Time
Date Posted : 25 December 2025
Overview
The primary responsibility of a Sales Associate is to provide an exceptional shopping experience to every customer utilizing Kirkland’s Home customer service model while assisting with all aspects of operations and merchandising with partnership and direction from the management team. Sales Associates drive sales growth by flexing into multiple roles including selling, cashiering, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of the work area.
Responsibilities
- Supports and values Customer Service in both the in store and online shopping experience
- Actively engages with all customers modeling exceptional selling behaviors
- Greets every customer with enthusiasm, maintains a positive, can do attitude at all times
- Proactively engages with customers, reads cues and responds appropriately
- Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
- Supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
- Achieves or exceeds goals associated with company initiatives and programs.
- Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner
- Assists in maintaining an efficient and organized salesfloor and stockroom
- Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels
- Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
- May perform other duties as necessary
Qualifications
- Energetic, people and results oriented, competitive with a drive to succeed
- Ability to effectively communicate both written and verbally
- Ability to work weekends, holidays and evenings
- Ability to read and interpret company directives, handbook and manuals
- Ability to work a flexible schedule to meet the business needs of the store
- Ability to work independently as well as part of a team
- Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product
- Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags
- Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers
- Must be able to frequently communicate with the customers in person, electronically, and telephonically
- Must be able to frequently move merchandise 50 pounds or more to and from the stock room to sales floor
- Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately
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Frequently asked questions
Seasonal Sales positions in Louisville often require frequent lifting of items up to 50 pounds and prolonged standing. This physical aspect is key to efficiently restocking and assisting customers, making stamina and mobility important qualities for candidates in this area.
Louisville sees a notable spike in seasonal retail hiring around holidays, with employers like Kirkland's seeking flexible associates able to work evenings and weekends. Early applications can improve hiring chances due to competitive demand in this region.
Success in this role hinges on multitasking between sales, inventory management, and customer engagement. Strong communication, adaptability for various duties, and a positive attitude towards teamwork are essential to deliver Kirkland’s customer service standards.
This position often serves as a gateway to permanent retail roles, especially for candidates who demonstrate reliability and customer focus. Seasonal experience at Kirkland’s can enhance your resume with valuable merchandising and sales skills.
Daily responsibilities include greeting customers enthusiastically, processing transactions accurately, restocking shelves, and maintaining floor presentation. Flexibility to switch roles as needed ensures smooth store operations during peak seasons.
Kirkland’s emphasizes a customer-first approach, encouraging associates to actively engage and educate shoppers on promotions and loyalty programs. This personalized service model helps build rapport and increases basket size uniquely at their Louisville location.
Kirkland’s expects associates to embody their core values like a winning attitude and innovative spirit, going beyond basic sales to include merchandising accuracy and safety in stockroom operations, which may be more comprehensive than other retailers’ seasonal roles.
Seasonal Sales Associates in Louisville typically earn between $11 and $14 per hour, reflecting local retail wage standards. Pay may vary depending on experience, responsibilities, and the specific store’s operational needs.
Kirkland’s requires seasonal associates to adapt to variable shifts, including weekends, evenings, and holidays. This flexibility helps meet the fluctuating demands of retail seasons and maximizes team coverage during peak shopping hours.
At Kirkland’s, seasonal associates are integral to fostering a caring and respectful environment that supports a shared goal of excellent customer service. The culture encourages collaboration and a positive attitude, setting it apart from typical seasonal retail experiences.