Risevoic
Greeter / Counter Desk Attendant
Company : Bowlero
Location : Brooklyn Park, MN, 55443
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $15.00 - $17.00.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
Eagan, MN
Top trending job titles hiring now
Popular Searches for Desk Attendant
Frequently asked questions
Brooklyn Park's hospitality sector is growing steadily, but roles like greeter or counter desk attendant remain moderately competitive. Candidates with excellent customer service skills and familiarity with POS systems often stand out, especially in entertainment venues such as bowling centers and arcades.
Minnesota mandates a minimum age of 18 for positions that may involve alcohol service, which aligns with this role's requirements. Additionally, state labor laws ensure fair wages and working hours, impacting shifts and eligibility criteria for greeters and attendants in entertainment venues.
Mastering friendly communication and efficient waitlist management is crucial. Proficiency in operating POS systems and basic troubleshooting of bowling equipment are valuable skills that enhance guest satisfaction in Brooklyn Park's entertainment spots.
This role builds strong customer interaction and operational skills fundamental for supervisory positions. Exposure to managing guest relations and equipment maintenance can lead to opportunities in facility management or event coordination.
Bowlero typically provides hands-on training for equipment like pinspotters and POS systems, ensuring attendants can promptly address technical issues and deliver seamless guest experiences in their entertainment centers.
At Bowlero, attendants engage with guests in a vibrant bowling and arcade environment, combining customer service with operational duties like lane assignments and equipment tracking, which is more dynamic than typical front desk roles.
The position offers $15.00 to $17.00 per hour, reflecting competitive compensation for entry-level hospitality roles in Brooklyn Park’s entertainment sector, complemented by perks such as discounted food and free arcade play.
A frequent misconception is that attendants only greet guests, but their duties extend to managing waitlists, operating POS systems, coordinating lane assignments, and basic bowling instruction, making it a multifaceted role.
Expect periods of walking, standing, and bending as part of the job, along with occasional lifting of equipment. The role suits individuals comfortable in an active environment typical of entertainment venues.