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Hospitality Service Associate (Food Service)
Company : Legacy Health
Location : Portland, OR, 97227-1623
Job Type : Full Time
Date Posted : 5 January 2026
Overview
Kindness, courtesy, and respect are at the heart of how you connect with others - no matter the situation. Whether you're providing customer service in retail areas, at special events, or within catering operations, your role goes far beyond operating a cash register or following food safety procedures. Every interaction is a chance to embody the Legacy mission: making life better for others.
Our food service department is a 24/7 operation. Candidates must be able to work all shifts and all days.
Responsibilities
- Knowledge of safe food handling, preparation, and storage techniques.
- Replenishes food and beverages in the cafeteria or catered event as necessary.
- Records over and under on the production sheet as well as recording refrigerator and freezer temperatures.
- Demonstrates ability to set up work station, properly prepare necessary items.
- Operates cash register, receives money and reconciles cash drawer.
- Follows established policies regarding charging of special and free meals as well as weighted food items. Ensures all items taken from Café are paid for.
- Offers assistance to visitors and staff in a friendly and courteous manner.
- Completes broken equipment work orders.
- Participates in process improvement activities.
- Other duties as required.
Qualifications
Education:
- High school diploma or equivalent preferred.
Experience:
- Prior food service experience.
- Experience working on a computer preferred.
Skills:
- Requires ability to read, write and communicate in English.
- Ability to do simple mathematical calculations.
- Excellent customer service skills.
- Ability to work in cooperation with other team members in a fast-paced environment.
- Able to relate to others with courtesy and tact under normal as well as stressful conditions.
Licensure
- Current Food Handler’s Certificate/Card, valid in the state of Oregon.
Pay Range
USD $17.68 - USD $23.94 /Hr.Our Commitment to Health and Equal Opportunity
Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing.
If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply—even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed.
Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law.
To learn more about our employee benefits click here: www.legacyhealth.org/For-Health-Professionals/careers/benefiting-you
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Frequently asked questions
Working as a Hospitality Service Associate with Legacy Health in Portland requires flexibility since the food service department operates 24/7. Expect shifts across all days, which demands adaptability but offers varied working hours to fit many lifestyles.
In Oregon, especially for Legacy Health’s food service jobs, holding a current food handler’s card valid in the state is essential. This certification ensures compliance with local health regulations and demonstrates competence in safe food handling.
Beyond food handling knowledge, excelling requires strong customer interaction skills, basic math for transactions, and teamwork aptitude. In fast-paced environments like Legacy Health, tact and courtesy during stressful moments make a difference.
Daily tasks include replenishing food and beverages, managing cash registers, recording production data, and assisting visitors. The role combines operational duties with a customer service focus, making every shift dynamic and interactive.
Legacy Health’s mission to improve lives shapes a service culture prioritizing kindness and respect. Employees engage in continuous improvement activities and benefit from a supportive, inclusive workplace that values health and community impact.
The hourly pay for this role ranges between $17.68 to $23.94, reflecting Portland’s cost of living and the responsibilities involved. This range competes well locally and rewards experience and commitment within hospital food service.
Portland’s growing healthcare sector creates steady openings in food service roles. Legacy Health's reputation attracts many applicants, but consistent hiring and shift variety help maintain accessible opportunities for those qualified.
This role is unique due to its hospital setting, emphasizing both food safety and compassionate service. Unlike typical retail food service, associates support patient and staff needs, enhancing the overall healthcare environment.
This entry-level role provides critical experience in food safety, customer service, and teamwork within a healthcare context. It’s a stepping stone to supervisory or specialty positions in food service management or hospital operations.
Balancing accurate cash reconciliation while adhering to strict food safety protocols demands attention to detail and multitasking skills. Legacy Health emphasizes training to ensure associates manage these responsibilities without compromising service quality.