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Food Operations Manager 2
Company : Sodexo
Location : New London, NH, 03257
Job Type : Full Time
Date Posted : 12 January 2026
Role Overview
Grow your career and make an impact in a role where teamwork, collaboration, and service excellence lead to success.
Sodexo’s Campus Segment is seeking a Food Operations Manager 2 to join our dining leadership team at Colby-Sawyer College in New London, NH. The Food Operations Manager 2 supports the day-to-day leadership of a diverse campus dining program. You will guide teams across resident dining, retail, catering, and concessions to ensure smooth operations, consistent quality, and outstanding service. This role blends hands-on leadership with strategic oversight to meet client expectations, maintain safety and compliance, and support a strong hospitality culture.
As the Food Operations Manager, you will oversee the daily operations of a comprehensive and dynamic dining program that includes resident dining, multiple retail venues, catering services, and concessions. You will play a key role in driving operational excellence, developing staff, and delivering an exceptional student dining experience.
This position requires a highly visible, proactive leader with strong service standards, training expertise, financial acumen, and excellent client and team-focused communication skills.
What You'll Do
Oversee daily operations for resident dining, retail outlets, catering services, and concessions.
Maintain high standards for food quality, service delivery, safety, and sanitation.
Lead, train, and develop frontline staff to create a positive, engaged team culture.
Collaborate with culinary and service teams to enhance the student dining experience.
Support financial performance through labor management, inventory, and cost controls.
Partner with campus leadership to ensure strong client relationships and satisfaction.
Coordinate operational logistics, scheduling, and staffing for peak service periods and events.
Ensure compliance with Sodexo policies, local health regulations, and safety protocols.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
2+ years of experience in food service management, hospitality, or university dining operations.
Strong leadership skills with the ability to coach, motivate, and develop staff.
Exceptional customer service orientation and communication skills.
Proven organizational strengths and the ability to manage multiple priorities.
Experience overseeing fast-paced, multi-unit or high-volume operations is a plus.
Ability to be a visible, hands-on leader who supports frontline teams.
Commitment to safety, quality assurance, and continuous improvement.
A passion for hospitality and delivering an outstanding dining experience.
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 yearsMinimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
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Frequently asked questions
Thriving as a Food Operations Manager 2 at an academic institution demands proactive team coaching, sharp communication to align diverse food service units, and agility in managing high-volume meal services. Balancing hands-on oversight with strategic planning enhances both staff engagement and student satisfaction.
Expect a dynamic routine involving coordinating resident dining, retail, catering, and concessions operations. The role involves troubleshooting service hiccups, overseeing food safety measures, managing inventory, and leading staff meetings, all while ensuring an excellent hospitality experience during peak hours.
With experience, one might advance to senior regional food service leadership or specialize in areas like culinary program development or food safety compliance. Networking within Sodexo and college dining networks in New London can open doors to strategic roles overseeing multiple locations or broader food program management.
Local health departments often favor certifications like ServSafe Manager due to strict compliance requirements in New Hampshire. Continuous training in food safety and sanitation is encouraged to meet state regulations and Sodexo’s high standards for campus dining environments.
New London tends to have a moderate demand for food operations managers, especially linked to institutions like Colby-Sawyer College. Competition is influenced by proximity to larger cities like Concord and Manchester, but local employers prioritize candidates with proven multi-unit management experience.
Sodexo emphasizes a collaborative culture blending operational excellence with sustainability and community impact. For Food Operations Managers, this means access to comprehensive training, a focus on diversity and inclusion, and opportunities to innovate within campus dining programs that prioritize student well-being.
Sodexo offers tuition reimbursement, leadership training, and wellness programs designed to enhance skills and career mobility. Managers benefit from structured mentorship and a culture valuing employee feedback, all aiming to foster highly engaged teams and operational excellence in food service.
Salaries typically range between $55,000 and $70,000 annually, influenced by experience, education, and specific skills. Sodexo also provides comprehensive benefits that contribute to total compensation, making this role competitive within the New Hampshire campus dining sector.
Unlike assistant roles, a Food Operations Manager 2 carries strategic oversight across multiple dining units, including financial management, compliance enforcement, and team leadership. This position demands a broader scope, balancing hands-on problem-solving with long-term operational planning in complex campus environments.
The '2' designation often signifies advanced responsibility, encompassing multi-unit coordination, cross-functional team leadership, and higher accountability for service quality and safety. This role demands adaptability to diverse food service formats, from retail to catering, tailored to a vibrant campus community.