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Room Attendant
Company : Highgate
Location : Mesa, AZ, 85206
Job Type : Full Time
Date Posted : 29 December 2025
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
La Quinta Mesa Superstition Springs
6530 East Superstition Springs Blvd.Mesa, AZ 85206Overview
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Responsibilities
- Thoroughly clean guestrooms according to standards.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways, public areas and closets clean, neat and vacuumed
- Restock housekeeping cleaning cart for next day's use.
- Replenish chemical bottles.
- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for “Lost and Found” according to the standards.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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Frequently asked questions
Working as a Room Attendant in Mesa requires frequent lifting up to 50 pounds and standing throughout shifts. This role demands stamina and mobility to maintain guest rooms and public areas efficiently, making physical fitness important for daily tasks in this hospitality job.
While formal certifications aren’t mandatory for room attendants in Mesa, AZ, employers like Highgate value candidates with hospitality experience or basic housekeeping training. Local hospitality schools sometimes offer short courses that enhance cleaning standards and guest service skills.
Starting as a Room Attendant at Highgate opens pathways to supervisory roles or specialized housekeeping positions. The company’s wide hotel portfolio across regions offers opportunities for skill growth, cross-training, and moving into management within hospitality operations.
Mesa’s hospitality sector has a steady demand for room attendants due to its growing tourism. However, competition rises with seasonal peaks. Candidates who demonstrate reliability, attention to detail, and good communication tend to stand out to employers like Highgate.
Highgate expects room attendants to excel in guest satisfaction through attentive service and meticulous room upkeep. Their focus on innovative hospitality management means attendants often engage with digital tools and uphold contemporary standards beyond basic cleaning.
Room Attendants at Highgate follow rigorous cleaning protocols aligned with its international brand standards. This ensures consistency across locations, enhancing guest experience by maintaining cleanliness and reporting maintenance issues promptly, reflecting Highgate’s commitment to quality.
Room Attendants in Mesa typically earn between $12 and $15 per hour, with Highgate offering wages competitive within this range. Pay may vary based on experience and shift timings, reflecting Mesa’s hospitality market standards for housekeeping roles.
Highgate welcomes applicants new to hospitality, valuing a positive attitude and willingness to learn. While experience helps, the company provides on-the-job training to ensure room attendants meet their service and cleanliness expectations efficiently.
Room Attendants at this location manage high guest turnover, requiring swift, thorough cleaning under time constraints. They must also handle lost and found items properly and communicate maintenance needs, balancing speed with attention to detail in a bustling environment.
Beyond hourly wages, Highgate often provides room attendants with employee discounts, training programs, and potential advancement opportunities. Its presence in a major hotel management group means access to a professional network and hospitality industry resources.