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Front End Associate
Company : Roche Bros.
Location : Belmont, MA, 02478
Job Type : Full Time / Part Time
Date Posted : 24 December 2025
Overview
Wrap and price product, service customers, and maintain meat display cases. General product and value added to meat entrée preparation. Grind hamburger, receive meat deliveries, and sanitation duties while maintaining great customer service.
Minimum Qualifications
- Must be at least 18 years of age to use equipment/tools
- Demonstrate capability to interact with customers.
- Neatness in appearance, with a pleasant, outgoing, self-motivated personality.
- Must be able to read, write, speak, and understand English, with the ability to follow instructions.
- Ability to work a schedule based on the business needs of the store location.
- Authorized to work within the U.S.
Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
- Provide continuous attention to customer needs at the service counter.
- Commit to the “Golden Rule” and work with other associates to build a strong meat team.
- Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
- Be knowledgeable of all meat products and offer suggestions.
- Stock and rotate all products in display cases and storage area. Keep all meat merchandise rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
- Properly tray, wrap, weigh, and accurately price merchandise.
- Keep work area swept clean, orderly and free from safety hazards; report any hazards immediately to management.
- Keep back room, cooler, freezer, fans, drains, and display cases organized and clean. Along with monitoring the correct temperature and reporting refrigeration failure immediately to management.
- Practice the “Cleaner’s Creed” and proper sanitation procedures.
- Exercise safe food handling practices, lifting, moving, and proper safety practices on all equipment and tools. (must be at least 18 years old to use equipment and tools).
Secondary Job Functions:
- Perform price changes, along with making and putting up signs.
- Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
- Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
- Other duties as assigned by management.
Physical Demands: (per work day)
The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.
Physical Demands
Frequency
Sitting, balancing, fingering, and crawling.
0% (N) Never
Climbing up to 12 feet, stooping, kneeling, crouching, feeling, talking, and smelling.
1-33% (O) Occasionally
Carrying and lifting up to 80 lbs, pushing and pulling up to 400 lbs, handling, and bending.
34-66% (F) Frequently
Standing and walking on a title or concrete floor, reaching at waist or overhead, seeing, and hearing.
67-100% (C) Continuously
Safety Risk Factors
Frequency
Hazardous cleaning solutions.
0% (N) Never
Contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, and sprays.
1-33% (O) Occasionally
Loud noise, twisting of back and neck, slippery and cluttered floor surface.
34-66% (F) Frequently
Hazardous equipment (mechanical moving parts) and contact with sharp objects.
67-100% (C) Continuously
Machines, tools, and equipment utilized:
Hamburg grinder, automatic wrapping machine, needle machine, cube machine, band saw, slicer, knives, needle machine, pressure washer, pallet jack, power jack, pricing gun, scale, and trash compactor.
Repetitive Action:
Continuous movement of entire body.
Working Conditions: Working environment is inside and possibly outside within cold temperatures that may be wet.
Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.40 - $20.10 per hour.
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Frequently asked questions
Mastering product knowledge of meat cuts, maintaining strict sanitation standards, and demonstrating attentive customer interaction are crucial. Combining these with safe equipment handling and teamwork fosters success in this front end role at Roche Bros., enhancing both service quality and team morale.
This position requires frequent lifting up to 80 lbs and operating heavy equipment, so adherence to safety rules like proper lifting techniques and equipment handling is essential. Staying vigilant about workplace hazards and maintaining clean, organized areas helps minimize risks in the Belmont store environment.
Entry roles like Front End Associate often lead to supervisory or assistant manager positions with experience. Developing customer service skills, product expertise, and leadership qualities at Roche Bros. can open opportunities to advance within the meat team or broader store management.
Roche Bros. emphasizes a respectful, team-oriented culture dubbed RSTO, ensuring high associate morale. Their focus on the 'golden rule' and thorough training in meat product knowledge sets this role apart by fostering both professional pride and customer satisfaction.
Belmont's grocery sector maintains steady demand for skilled front end associates, especially those comfortable with meat handling and customer service. Candidates with solid sanitation practices and equipment proficiency often have an edge in this moderately competitive local job market.
According to Massachusetts pay transparency, Roche Bros. offers between $15.40 and $20.10 per hour for this role. Actual pay depends on your experience, qualifications, and store needs, aligning with local living costs and industry standards.
New associates receive onboarding that includes safe operation of tools like grinders and slicers, plus sanitation protocols. Continuous safety monitoring and prompt hazard reporting are integral, ensuring that staff feel confident and protected while using complex machinery.
This role combines customer service at the meat counter with hands-on tasks like wrapping, pricing, and rotating meat products. Unlike general front desk roles, it demands physical stamina, equipment handling, and in-depth product knowledge specific to meat departments.
Associates are encouraged to embody the 'golden rule' by fostering respectful, supportive collaboration. This team-driven approach ensures smooth operations, high morale, and consistent execution of sanitation and product rotation policies.
Belmont's seasonal cold means associates often work in chilled environments like coolers and freezers, requiring appropriate attire and stamina. Awareness of temperature management and safety in wet or cold areas is vital for comfort and efficiency.