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Sales Associate, Robert Graham - Location
Company : Centric Brands Inc.
Location : Sunrise, FL, 33351
Job Type : Part Time
Date Posted : 5 January 2026
About Us
ROBERT GRAHAM, founded in 2001, is an American eclectic luxury men's and women's apparel brand. Our Company offers excellent career growth opportunities, competitive salaries and benefits within a dynamic work environment.
This position is responsible to support overall sales in the store, staff, merchandise and customer service, while promoting a sales culture to build productivity and passion for the brand. The person in this role will ensure that all internal and external customers receive exemplary service and receive a positive store/brand experience.
Specific Responsibilities Would Include
SALES GENERATION:
- Meet sales goals - continuously motivate sales staff to meet assigned sales and productivity goals
- Support the development of associates' sales techniques, ensuring utilization of elevated levels of sales and service to maximize sales
- Demonstrate an in-depth knowledge of the merchandise; ensure selling is fluent in all aspects of product knowledge with an ability to grow within the company
- Work with the Store Manager to assist with events/incentives that will continue to grow customer base, with particular emphasis on building local market
CUSTOMER SERVICE:
- Ensure all associates provide the highest level of customer service to achieve World Class Service standards.
- Resolve all client problems and complaints quickly and effectively
- Assist sales associates with various customer service issues i.e. dissatisfied customers, returns, defective merchandise
OTHER TRAITS:
- Is dedicated to meeting the expectations and requirements of internal and external customers.
- Gets first-hand customer information and uses it for improvements in products and services.
- Acts with customers in mind; establishes and maintains effective relationships with customers
Our Best Fit Candidate Would Have
- Minimum 2 years of consistently strong selling performance and clientele experience in an elevated contemporary brand
- High School Diploma or equivalent
- A strong commitment to customer service and teamwork
- Excellent brand and product knowledge
- Flexibility to work a retail schedule which includes evenings, weekends, and holidays
- Ability to lift up to 50 pounds of merchandise
- Knowledge of POS; basic knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook
- Experience working in a sales-commission environment preferred
*This commission eligible position will receive a generous employee discount at Robert Graham.
Robert Graham is an equal opportunity employer
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Frequently asked questions
Sunrise, FL has a vibrant retail sector with moderate competition for sales associate positions. Centric Brands Inc., known for its luxury apparel, attracts candidates seeking a dynamic environment, so demonstrating strong product knowledge and customer service skills can give you an edge locally.
While formal certifications aren't mandatory, completion of retail sales or customer service training programs is highly regarded in Sunrise's upscale retail market. Programs enhancing product knowledge and POS proficiency can boost your candidacy for roles like Sales Associate at Centric Brands Inc.
Exceptional communication, deep product expertise, and the ability to motivate sales teams are prized. Familiarity with commission-based sales environments and adaptability to varied retail schedules also set candidates apart in brands focusing on luxury men's and women's apparel.
Sales Associates can progress into store management, regional sales, or brand ambassador roles. Centric Brands Inc. supports growth through skill development and leadership training, rewarding those who consistently exceed sales targets and embody the brand’s customer service excellence.
Daily duties include engaging customers with tailored product knowledge, supporting sales team motivation, handling transactions via POS systems, and assisting with in-store events. Emphasis is placed on creating memorable brand experiences while maintaining high service standards.
Centric Brands fosters a culture of passion for luxury fashion and personalized customer connections. Unlike typical retail roles, associates are encouraged to deepen brand knowledge and actively participate in community-building events, elevating the shopping experience.
Besides competitive pay, Centric Brands provides a generous employee discount on Robert Graham products, fostering brand loyalty. The company also offers a collaborative environment focused on career growth within a luxury apparel segment, which is less common in general retail.
Sales Associates in Sunrise typically earn between $28,000 and $38,000 annually, depending on experience and commission. At Robert Graham under Centric Brands Inc., competitive base pay plus commission opportunities align with local market rates for upscale retail sales roles.
Yes, flexibility is key in this role, with shifts often including evenings, weekends, and holidays to meet retail demand. This schedule supports the dynamic nature of luxury apparel sales while accommodating local shopping patterns in Sunrise, FL.
The company emphasizes continuous training, motivational incentives, and collaborative events to boost sales performance. Sales Associates receive coaching to refine selling techniques and product knowledge, fostering a high-achievement culture tailored to luxury apparel markets.