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House Attendant
Company : Highgate
Location : Woodbridge, VA, 22192
Job Type : Full Time / Part Time
Date Posted : 6 January 2026
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Residence Inn Potomac Mills
14301 Crossing PlaceWoodbridge, VA 22192Overview
The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.).
Responsibilities
- Buff marble floors daily according to hotel standards.
- Shampoo carpets in the public areas according to hotel standards.
- Shampoo furniture as needed.
- Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
- Handle items for "Lost and Found" according to hotel standards.
- Clean guestrooms as needed.
- Have knowledge of and assist in all emergency procedures.
- Maintain hotel equipment in proper working order.
- Maintain storage of hotel equipment in proper area.
- Complete special projects as assigned by the Housekeeping Manager.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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Frequently asked questions
Working as a House Attendant in Woodbridge requires stamina for standing throughout shifts and occasionally lifting up to 100 pounds. Tasks include moving equipment and assisting guests, so physical readiness and endurance are essential for success in this role.
Highgate emphasizes innovative hospitality management and a global portfolio, offering House Attendants exposure to advanced revenue management tools and a dynamic work environment. This contrasts with traditional roles by combining operational duties with a focus on guest satisfaction and property upkeep.
Yes, proficiency in buffing marble floors and shampooing carpets and furniture according to hotel standards is crucial. These specialized skills ensure the property maintains its high-quality appearance and guest satisfaction.
House Attendants in Woodbridge typically earn hourly wages ranging from $13 to $17, depending on experience and specific property standards. Highgate offers competitive pay aligned with local hospitality market trends.
Woodbridge's hospitality sector is growing, but the House Attendant role remains moderately competitive due to steady demand. Candidates with prior experience or certifications related to hospitality have a distinct advantage in securing positions.
House Attendants can progress to supervisory roles or specialize in areas like room service or event support within hotels. Gaining expertise in cleaning protocols and guest relations opens doors to higher responsibility positions locally.
Highgate equips House Attendants with clear procedures and access to proper equipment to ensure cleanliness and efficient guest service. Their culture encourages attentiveness and courteous communication to enhance overall guest experiences.
Beyond standard cleaning, attendants manage lost and found items and assist with luggage requests in a friendly manner. They also participate in emergency procedures and special projects, reflecting Highgate's thorough operational standards.
House Attendants often collaborate with room service attendants, dining facility staff, and maintenance teams to streamline guest services. Understanding these intersections can improve workflow and enhance the overall guest experience.
Candidates with a high school diploma or equivalent and prior hotel or related experience are preferred. Strong communication skills and the physical ability to perform demanding tasks are also critical to succeed at Highgate.