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Utility Cleaning Attendant
Company : Omni Amelia Island Resort
Location : Asheville, NC, 28804
Job Type : Full Time / Part Time
Date Posted : 13 January 2026
Location
Omni Grove Park Inn & Spa
The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.
Omni Grove Park Inn and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match.
Job Description
This position is responsible for maintaining a high standard of cleanliness in each guest room. Guest Room Attendants refresh rooms for guests who are continuing their stay, as well as, thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in. Full time position paying $18.00 Per hour
Responsibilities
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- Thoroughly clean guest rooms including: making beds, cleaning bathrooms, vacuuming, and dusting
- Restock and replace used items within guest rooms
- Communicate clean status of each room upon completion
- Remove room service trays and tables from guest rooms
- Stock supply cart and ensure that it is neat and well organized at all times
- Check all equipment prior to and after use to ensure that it is in good working order
- Respond to all hotel guests efficiently and in an appropriately friendly manner
Qualifications
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- Strong attention to detail
- Strong customer service skills
- Ability and willingness to stand for 8 hours at a time
- Ability and willingness bend, stretch, reach, and push up to 20 lbs.
- Ability and willingness to work a varied schedule which includes working on weekends and holidays
- Previous cleaning experience required
- Previous experience in hotel housekeeping preferred
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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Frequently asked questions
A Utility Cleaning Attendant in a high-end setting like Omni Amelia Island Resort manages comprehensive room upkeep including bed making, bathroom sanitation, vacuuming, and dusting. They also replenish room supplies and ensure guest areas are pristine, contributing to guest satisfaction through meticulous attention to detail.
The role demands stamina for standing up to eight hours, flexibility to bend and reach, and strength to handle items up to 20 pounds. This physical resilience supports thorough cleaning and restocking tasks essential to maintaining exceptional room standards.
Candidates with hotel housekeeping experience often adapt more rapidly to luxury service expectations, understanding guest privacy and cleanliness protocols, which can enhance their effectiveness and improve hiring chances in boutique resorts around Asheville.
Utility Cleaning Attendants in Asheville typically earn between $14 to $18 per hour. Omni Amelia Island Resort offers a competitive wage of $18.00 per hour, reflecting its commitment to quality staff retention in a premium hospitality market.
Asheville's booming tourism industry drives steady demand for cleaning attendants, but competition remains moderate. Candidates demonstrating strong customer service skills and flexibility with schedules tend to stand out in this vibrant local job market.
While formal certifications aren't mandatory, completing hospitality-focused cleaning or safety training programs offered locally can distinguish applicants. These credentials signal professionalism and dedication valued by employers like Omni Amelia Island Resort.
Omni Amelia Island Resort offers comprehensive training and mentoring emphasizing exceptional service culture. This nurturing environment fosters skill growth and employee empowerment, setting it apart from standard housekeeping roles in the region.
Working at Omni Amelia Island means engaging in a prestigious setting with a rich history and refined guest expectations. The role involves maintaining AAA four-diamond standards and contributing to an atmosphere recognized for southern charm and elegance.
Starting as a Utility Cleaning Attendant opens pathways to supervisory housekeeping roles or other service positions through Omni's strong emphasis on internal promotion and skill development, especially for associates who demonstrate reliability and guest-focused attitudes.
Many underestimate the role’s complexity, assuming it’s solely cleaning. In reality, it involves guest interaction, inventory management, and adherence to high hospitality standards, requiring both physical aptitude and customer service finesse.