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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Lakeville, MN, 55044
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $15.00 - $17.00 / hour.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
Greeters and counter desk attendants at Bowlero in Lakeville engage warmly with guests both in-person and via phone, managing waitlists, assigning equipment, and ensuring visitors feel welcomed in a lively entertainment setting. Their role is pivotal in creating memorable first impressions.
Strong communication, friendly demeanor, and multitasking abilities help attendants thrive. Handling point-of-sale systems, coordinating lane assignments, and promptly reporting equipment issues are essential skills valued in this dynamic, guest-focused environment.
Starting as a greeter or desk attendant opens pathways into supervisory or management roles within customer service or operations at entertainment centers. Demonstrating reliability and guest engagement can lead to promotions in this fast-growing industry.
While no formal certifications are mandatory, candidates must be at least 18 to comply with alcohol service laws. On-the-job training covers POS operation, safety procedures, and effective guest assistance tailored to Bowlero's entertainment standards.
Employees enjoy free bowling, discounted arcade games, and substantial savings on food and event tickets, making it an appealing position for those who appreciate entertainment and social engagement alongside work.
Lakeville's hospitality and entertainment sectors are steadily growing, with moderate competition for desk attendant roles. Employers like Bowlero seek personable candidates, so local demand favors those with strong customer service skills.
The hourly pay for this position ranges from $15.00 to $17.00, reflecting local market rates for hospitality roles that require guest interaction, cash handling, and operational support within entertainment venues.
Bowlero emphasizes a vibrant atmosphere with unique perks like discounted arcade play and free bowling, combining hospitality duties with active guest engagement and operational tasks tailored to a major bowling and entertainment brand.
Managing busy peak times, coordinating equipment allocation, and quickly reporting technical issues require adaptability. Prospective attendants should develop strong multitasking skills and remain approachable to enhance guest experiences effectively.
Yes, attendants are trained to promptly notify mechanics about any technical problems and use internal systems to log issues. Additionally, they receive basic instruction strategies to assist guests with bowling essentials, ensuring smooth operations.