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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Denver, CO, 80224
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $18.81 - $19.00.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
This position requires balancing warm guest interactions with hands-on duties like managing waitlists, assigning bowling lanes, and operating POS systems. At Bowlero Denver, greeters set the mood for an entertaining experience while ensuring smooth floor operations, which demands both hospitality skills and multitasking ability.
Key skills include friendly communication, telephone etiquette, quick problem-solving, and familiarity with POS technology. Being attentive to guest needs while managing equipment availability and league preparations enhances customer satisfaction in fast-paced settings like Bowlero.
Starting in this role can open doors to supervisory or managerial positions within hospitality and entertainment venues. Developing strong guest service skills and operational knowledge at Bowlero can lead to roles such as floor manager or event coordinator, especially with demonstrated reliability.
Bowlero offers enticing benefits like complimentary bowling, $1 arcade access, and generous discounts on food and events. These perks not only enhance employee satisfaction but also foster a lively and engaging work environment distinctive to the entertainment industry.
Denver's booming hospitality scene creates steady demand for frontline roles, though competition varies by venue size and reputation. Positions at well-known brands like Bowlero attract numerous applicants, making customer service experience and positive attitude valuable differentiators.
Candidates should expect a physically active day involving standing, walking, and occasional lifting. Managing multiple guest requests, coordinating with maintenance for equipment issues, and handling cash transactions require adaptability and stamina in lively environments like Bowlero.
Bowlero emphasizes creating a vibrant, memorable experience, so attendants are expected to deliver high-energy guest interactions and uphold a fun atmosphere. This contrasts with traditional hospitality roles by blending entertainment knowledge with customer service excellence.
The hourly wage ranges from $18.81 to $19.00, which aligns competitively with Denver’s entertainment and hospitality sectors. This pay reflects the role's blend of customer service and operational responsibilities, often supplemented by performance-based incentives.
Attendants promptly notify mechanics and log equipment malfunctions, ensuring quick resolution to maintain smooth operations. Bowlero fosters teamwork between attendants and maintenance for minimal disruption, emphasizing communication skills and attention to detail.
Applicants must be at least 18 years old to comply with state alcohol service laws. While no formal certifications are mandated, familiarity with local hospitality standards and age-related regulations supports eligibility and smooth onboarding in Denver.