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Grocery Clerk
Company : Roche Bros.
Location : Acton, MA, 01720
Job Type : Part Time
Date Posted : 29 December 2025
Overview
To stock merchandise on shelves and displays throughout the department in a careful, clean, neat and expedient manner; ensuring that all product is fresh, rotated and well stocked for our customers while maintaining great customer service.
Minimum Qualifications
- Must be 16 years of age; (18 to use compactor)
- Complete training in the grocery operation.
- Ability to prioritize work load and have sense of urgency.
- Must be able to read, write, speak, and understand English, with the ability to follow instructions.
- Ability to work a scheduled based on the business needs of the store location.
- Authorized to work within the U.S.
Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
- Greet assist and thank customers in a prompt, courteous and friendly manner.
- Commit to the “Golden Rule” and work with other associates to build a strong grocery team.
- Achieve the highest associate morale in the industry by managing in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
- Receive and unload deliveries, check for accuracy, and store product in designated area.
- Keep all grocery products in display cases, coolers and freezers rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
- Clean shelves as they are restocked, fill and build displays, and make sure these are blocked and straightened.
- Help to keep the department merchandised in accordance with the needs of the community.
- Return all overstock to stockroom in an organized manner.
- Perform price changes when necessary.
- Notify grocery manager of potential shrink problems (damaged or missing merchandise), out-of-stock items on shelf, potential security problems, and customer requests/complaints.
- Practice the “Cleaner’s Creed” and proper sanitation procedures.
- Monitor cooler and display area temperatures to ensure product quality; report refrigeration failure immediately.
- Keep sales and work area swept clean, orderly, and free from safety hazards; report hazards to management.
- Exercise proper safety practices when lifting or moving product or using equipment and tools.
Secondary Job Functions:
- Assisting the front end with bagging at busy times.
- Present favorable impression in dress, personal hygiene and business attitude.
- Properly dispose of trash.
- Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
- Other duties assigned by management.
Physical Demands: (per work day)
The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.
Physical Demands
Frequency
Sitting, pulling up to 500 lbs, climbing up to 8 feet, and smelling.
1-33% (O) Occasionally
Walking on title or concrete, carrying and lifting up to 50 lbs, pushing up to 500 lbs, bending, balancing, stooping, kneeling, couching, handling, fingering, feeling, crawling, and talking.
34-66% (F) Frequently
Standing on title or concrete, reaching at waist or overhead, seeing and hearing.
67-100% (C) Continuously
Safety Risk Factors
Frequency
Loud noise, slipper or cluttered floor, contact with sharp objects and skin irritants, toxic exposure (see material safety data sheet) nuisance dust, fumes, and sprays, and hazardous cleaning solutions.
1-33% (O) Occasionally
Twisting of back and neck and hazardous equipment (mechanical moving parts).
34-66% (F) Frequently
Machines, tools, and equipment utilized:
Pallets, pallet jacks, power jack, u-boats, transport dollies, pricing gun, case cutter, trash compactor, display dividers, approved cleaning supplies
Repetitive Action:
Continuous movement of entire body.
Working Conditions: Working environment is inside and outside, and may include exposure to cold temperatures.
Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.00 - $17.90 per hour.
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Frequently asked questions
Working as a Grocery Clerk at Roche Bros. involves frequent lifting of up to 50 lbs, walking on concrete floors, and occasional climbing. Tasks require continuous standing, reaching overhead, and handling equipment, making physical fitness and stamina essential for success in this role.
Yes, employees may encounter hazards like slippery floors, loud noises, and contact with sharp objects. Acton locations also require vigilance around moving equipment and exposure to cleaning chemicals, so adhering to safety protocols is vital to minimize risks.
Strong organizational skills, attention to product freshness, and excellent customer interaction abilities are key. Being able to multitask, prioritize urgent tasks, and maintain a neat merchandise display helps Grocery Clerks stand out in any grocery setting.
Starting as a Grocery Clerk opens doors to supervisory roles, inventory management, or specialized departments like produce or dairy. Gaining experience with stock rotation, customer service, and store operations builds foundational skills for broader retail careers.
Roche Bros. emphasizes team collaboration and respectful management style, fostering high associate morale. Their focus on community needs and thorough training sets their Grocery Clerks apart from other stores that may prioritize speed over customer connection.
Candidates typically undergo onboarding with e-learnings and a checklist completed within 30 days. Roche Bros. values prompt communication, a commitment to safety and sanitation, and readiness to handle physical demands, so preparation for these aspects is recommended.
Acton’s grocery sector has moderate demand for clerks, with competition influenced by candidates’ flexibility, prior retail experience, and availability to work variable shifts. Local stores value punctuality and customer service skills, impacting hiring likelihood.
Roche Bros. offers a competitive hourly rate between $15.00 and $17.90 for Grocery Clerks, reflecting Massachusetts’ pay transparency laws. Actual pay depends on experience, qualifications, and internal equity, providing fair compensation aligned with local market standards.
While no formal certifications are mandatory, familiarity with grocery operations, safe lifting techniques, and basic English proficiency enhance employability. Employers in Acton appreciate candidates who complete food safety or customer service training to improve workplace readiness.
Beyond stocking shelves, Roche Bros. Grocery Clerks actively engage with customers, manage product rotation meticulously, perform price changes, and monitor refrigeration quality. This blend of customer service and operational duties differentiates their role from standard stocking jobs.