Building Service Technician

Overview

The Office Maintenance Technician is responsible for providing a safe and efficient working environment for our office employees. This position assists with the maintenance and repairs office furnishings and other equipment throughout the corporate office and can aid in a variety of technical repairs and general office support. This is a full-time, on site 5 days per week, hourly, non-exempt position.   

Position Reports To  

Corporate Facility Director 

What We Stand For  

Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business. 

Principal Duties and Responsibilities  

• Perform maintenance and repairs for office areas, furnishings, bathrooms, and equipment, including kitchen appliances, plumbing, painting, light HVAC and electrical work, copier repairs, and other equipment used in business operations 
• Maintain a clean, safe, and well-organized work environment, ensuring the safety and security of employees, customers, and property 
• Support office reconfigurations, special projects, and company events; assist in coordinating work performed by external vendors when needed 
• Use Service Channel software to log and track repairs, preventative maintenance, and special projects, ensuring timely completion and accurate records 
• Perform preventative maintenance on building and kitchen equipment to keep them in good working order 
• Communicate effectively with managers and team members to provide updates on repairs, maintenance, and project progress 
• Adhere to all safety policies and procedures, maintaining discretion with confidential and sensitive information 
• Arrive promptly for scheduled shifts and remain flexible to take on additional duties as business needs evolve 
• Performs other requested tasks and duties  

We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.

Here's a peek at what you can expect:

• Competitive health, dental, and vision plans to keep you and your loved ones well.
• 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
• Unique "1equals3" website for easy access to your benefits information and company updates.
• We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.

For our full-time associates, we offer even more:

• Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
• Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
• Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
• Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
• Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.

But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.

Experience and Skills Required 

• High school diploma or equivalent 
• 5 or more years of general maintenance experience in an office, retail, or facilities environment preferred (or an equivalent combination of skills and hands-on experience), including the safe use of hand tools, power tools, and gauges, and basic skills in plumbing, painting, and electrical work 
• Ability to read and interpret MEP (Mechanical/Electrical/Plumbing) drawings and schematics, research equipment for repairs and parts, and partner with additional experts when needed 
• Proficiency with basic computer programs such as Outlook, Word, and Excel, and the ability to learn work order systems (Service Channel) and shipping platforms (FedEx manifesting) 
• Strong problem-solving and organizational skills with the ability to prioritize tasks, work independently, and successfully manage multiple projects 
• Professional and approachable, with strong verbal and written communication skills and the ability to work effectively with all levels of the organization in an office setting 
• Flexible, adaptable, and self-motivated, with a positive attitude, strong attention to detail, and a willingness to share knowledge with others 
• Committed to working scheduled hours, with flexibility to adjust as business needs change; based in the Dallas Fort Worth Metroplex  
• Dedicated to safety and the ability to maintain focus and make thoughtful decisions that support our customers and our company 

Company will not pay costs associated with immigration sponsorship.

The Container Store promotes a smoke-free, drug-free environment.   

We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act 

Office Physical Requirements 

State Specific Notices