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Laundries Operations Manager 2
Company : Sodexo
Location : Boise, ID, 83712
Job Type : Full Time
Date Posted : 6 January 2026
Role Overview
Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day.
Sodexo is seeking a Laundries Operations Manager 2 for St. Luke's Health Central Laundry located in Boise, ID.
Our Sodexo Linen teams work to direct linen operations at client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Healthcare, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.
What You'll Do
- Direct the daily operations of a large industrial laundry facility in the processing and delivery of linens.
- Oversee the management/administrative team, who are responsible for day-to-day operational and production functions as well as cash control and payroll
- Be responsible for engineering and maintenance of all equipment.
- Maintain responsibility over budgeting, financial forecasting, cash control and payroll records.
- Drive growth and efficiencies.
- Hire and train unit personnel.
- Maintain client satisfaction and good public relations.
- May be responsible for multiple clients.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
- Hold a bachelor’s degree or equivalent experience;
- Possess 2 years of basic management experience;
Have 2 years of laundry operations experience, preferably in a commercial environment;
- Are an expert in building and maintain strong customer / client relationships;
- Possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;
- Can analyze data, present and effectively communicate to all levels within the organization related to training, leading committees and change management;
- Have experience effectively managing projects within agreed upon timelines;
- Are proficient with computers and other technology;
- Have experience with vendor and contract management, as well as union and contract negotiations; and/or
- Have strong financial acumen and budget management experience
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 years Minimum Functional Experience - 2 years of production experience
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Frequently asked questions
In Boise, the Laundries Operations Manager 2 must adapt to local healthcare facility standards and community expectations, which can vary from larger metropolitan areas. Understanding regional supply chain nuances and workforce availability also plays a crucial role in managing linen services effectively within this locale.
Strong communication skills, the ability to drive operational efficiency, and fostering team motivation stand out. Since this role impacts patient satisfaction indirectly through linen quality and timeliness, leadership that balances staff engagement with process optimization is essential.
Daily responsibilities often include supervising production workflows, coordinating maintenance schedules for equipment, managing payroll and budgeting, and liaising with hospital staff to ensure service levels meet healthcare standards.
While a bachelor’s degree or equivalent experience is standard, Boise employers often value certifications related to healthcare laundry management or industrial operations safety, reflecting the region's emphasis on compliance with hospital hygiene protocols.
Boise's expanding healthcare sector has increased the need for skilled operations managers in laundries, driven by rising patient volumes and stricter sanitation requirements. Candidates with both management and technical laundry expertise are particularly sought after.
Salaries in Boise for this role typically range from $65,000 to $85,000 annually, slightly below national metropolitan averages but balanced by a lower cost of living, making it an attractive option for candidates seeking a good quality of life with solid compensation.
Sodexo emphasizes a leadership style that integrates client satisfaction with operational excellence. Their approach includes comprehensive benefits, diversity and inclusion values, and a focus on career growth, which differentiates their laundries operations management culture.
Sodexo offers tuition reimbursement and promotes internal mobility, encouraging managers to expand their skills in operations, contract negotiations, and team leadership, facilitating upward movement within the company’s extensive service portfolio.
Candidates should showcase expertise in industrial laundry processes, financial management including budgeting, leadership in union environments, and data-driven decision-making, all tailored to meet healthcare facility standards.
Maintaining client satisfaction involves proactive communication with hospital staff, ensuring timely delivery of quality linens, and swiftly addressing any operational issues. This role requires balancing operational demands with excellent service to support patient care environments.