Lane Server
Company : Bowlero
Location : Chicopee, MA, 01020
Job Type : Full Time / Part Time
Date Posted : 5 January 2026
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Lane Server and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
All applicants must be at least 18 years of age to qualify for a position.
WHAT OUR LANE SERVERS DO
Our Lane Servers are world-class ambassadors of our entertainment centers. They interact with our guests, serve them the awesome eats of our signature menus, and provide them with the kind of exceptional service that has them returning again and again. If you’re team-oriented and great with people, you’ll be perfect for this role.
A LANE SERVER’S DAY-TO-DAY
- Take, deliver, and close out food and beverage orders
- Learn our menu, promotions, and specials and relay them to our guests
- Check back with guests routinely
- Assist guests with all questions, requests, and issue resolution
- Help keep the center clean
- Set up, stock, and organize your assigned work area
- Recommend/upsell the center experience
WHAT IT TAKES
- 2 Years of related experience
- HS Diploma (Optional)
- Exceptional interpersonal skills
- A commitment to great guest service
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $6.75 to $7.00 / hour + Tips
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
To work as a lane server in Chicopee, MA, candidates must be at least 18 years old due to legal alcohol service requirements. While a high school diploma is optional, having 2 years of related experience and strong interpersonal skills greatly increases your chances.
Success as a lane server depends on multitasking effectively—taking and delivering orders, upselling specials, and routinely engaging guests to ensure a memorable experience. Being organized and proactive in maintaining your work area also helps streamline service.
Lane server positions often act as stepping stones into supervisory or management roles within entertainment centers. Demonstrating excellent guest service and team collaboration can open doors to higher responsibilities like shift leader or assistant manager.
Bowlero rewards lane servers with benefits such as free bowling sessions, discounted arcade play, and generous food and beverage discounts. These perks enhance employee satisfaction while immersing staff in the entertainment culture.
Bowlero maintains a strong local presence with steady demand for lane servers, but competition can be moderate due to flexible part-time hours and attractive perks. Candidates with prior service experience and availability on weekends have an edge.
Lane servers at Bowlero in Chicopee typically earn between $6.75 and $7.00 per hour, supplemented by tips. Evening and weekend shifts may offer more opportunities for tip earnings, making total compensation competitive within the local service sector.
Bowlero emphasizes hands-on learning for lane servers, including menu knowledge, guest interaction techniques, and upselling strategies. This approach ensures new hires swiftly become confident ambassadors of the brand’s entertainment experience.
The role demands stamina for long periods of standing and walking, plus the ability to handle busy weekend shifts. Given Chicopee's vibrant nightlife, lane servers must efficiently manage high guest volumes while maintaining friendly service.
Beyond serving food and drinks, lane servers at Bowlero are encouraged to recommend promotions and upsell events, which boosts revenue while enhancing the guest experience. This dual focus requires excellent communication and a customer-first mindset.