Quality Operations Process Engineer
Company : Adoration Home Health & Hospice
Location : Louisville, KY
Job Type : Full Time
Date Posted : 6 January 2026
Our Company
PharMerica
Overview
PharMerica is are seeking a seasoned Process Engineer with a strong background in pharmacy operations to drive continuous improvement and operational excellence across our pharmacy services.
The ideal candidate will have 3–5 years of hands-on experience in process engineering. Experience working in a Long-Term Care (LTC) pharmacy environment is a plus. This role requires a strategic thinker with a passion for optimizing workflows, leveraging automation, and integrating emerging technologies such as Generative AI (GenAI), Large Language Models (LLMs), and Agentic AI.
Remote opportunity. Applicants can live anywhere within the Continental USA.
Travel: 25-50%
Schedule: Monday - Friday, 8:00am - 5:00pm
We offer:DailyPayFlexible schedulesCompetitive payShift differentialHealth, dental, vision and life insurance benefitsCompany paid STD and LTDTuition AssistanceEmployee Discount Program401kPaid-time offTuition reimbursementNon-retail/Closed-door environment
This position will be posted a minimum of 5 days
Responsibilities
- Analyze existing pharmacy workflows and identify opportunities for standardization, process improvement, automation, and cost reduction
- Develop and maintain process maps, SOPs, and documentation to support operational consistency and compliance
- Lead Lean and Six Sigma initiatives to enhance efficiency, reduce waste, and improve service quality
- Collaborate with cross-functional teams including IT, operations, and clinical staff to implement innovative solutions
- Evaluate and integrate AI technologies (GenAI, LLMs, Agentic AI) to streamline decision-making, documentation, and customer service processes
- Monitor performance metrics and KPIs to assess the impact of process changes and drive data-informed decisions
- Support change management efforts and training programs to ensure successful adoption of new processes and technologies
Qualifications
- Required Qualifications:
- Bachelor’s degree in Engineering, Industrial Engineering, Pharmacy, or related field.
- 3–5 years of experience in process engineering, preferably in a pharmacy or healthcare setting.
- Proven expertise in Lean, Six Sigma, or other continuous improvement methodologies (Green Belt or higher preferred).
- Proficiency in process mapping tools (e.g., Visio, Lucidchart) and data analysis platforms (e.g., Excel, Power BI).
- Familiarity with automation technologies, GenAI, LLMs, and Agentic AI applications in operational settings.
- Strong analytical, problem-solving, and project management skills.
- Excellent communication and stakeholder engagement abilities.
- Preferred Qualifications:
- Experience in Long-Term Care (LTC) pharmacy operations.
- Exposure to regulatory compliance in pharmacy or healthcare environments.
- Experience with digital transformation initiatives or AI implementation in operational workflows.
- Key Competencies
- Strategic Thinking
- Innovation & Technology Adoption
- Process Optimization
- Cross-functional Collaboration
- Data-Driven Decision Making
- Change Management
- Travel Requirements:
-
- 25-50% travel
About our Line of Business
PharMerica, an affiliate of BrightSpring Health Services, is a full-service pharmacy solution providing value beyond medication. PharMerica is the long-term care pharmacy services provider of choice for senior living communities, skilled nursing facilities, public health organizations, and post-acute care organizations. PharMerica is one of the nation's largest pharmacy companies, offering unmatched company culture, employee development, and advancement opportunities. For more information, please visit www.pharmerica.com. Follow us on Facebook, LinkedIn, and X.Related Jobs
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Frequently asked questions
Louisville's growing healthcare and manufacturing sectors boost demand for Quality Operations Process Engineers, especially those with pharmacy or long-term care experience. Candidates combining process optimization skills with AI knowledge tend to stand out in this competitive local market.
Certifications like Lean Six Sigma Green or Black Belt are highly valued in Louisville’s healthcare and pharmacy sectors. Additionally, familiarity with healthcare compliance standards and digital transformation credentials can enhance a Quality Operations Process Engineer’s local employability.
A Quality Operations Process Engineer uniquely integrates quality control expertise with operational process improvements, focusing on standardization, automation, and compliance. Mastery of continuous improvement tools and AI-driven workflow enhancements sets this role apart from general process engineers.
Professionals in this role often advance into senior operational leadership, quality system management, or strategic innovation roles. Their unique blend of pharmacy operations knowledge and AI integration skills opens pathways toward roles such as Director of Process Excellence or Operational Strategy Lead.
Daily tasks often include analyzing workflows for efficiency gaps, mapping processes using tools like Visio, collaborating with IT and clinical teams, and applying AI solutions to streamline operations. Continuous monitoring of KPIs and leading Lean Six Sigma initiatives are also regular duties.
This position uniquely emphasizes pharmacy operation expertise combined with advanced AI technology adoption within a healthcare environment. The remote opportunity and travel requirements also offer a distinct blend of flexibility and field involvement uncommon in similar roles.
Pharmerica’s integration of generative AI and agentic AI into pharmacy workflows positions the Quality Operations Process Engineer to lead cutting-edge process automation. This innovative culture, coupled with a closed-door healthcare environment, fosters a specialized career path in LTC pharmacy services.
Salaries typically range from $85,000 to $110,000 annually, reflecting the specialized skills in pharmacy process engineering and AI integration. Compensation may vary with experience, certifications, and the degree of travel involved, consistent with Louisville’s healthcare engineering market.
Louisville’s moderate cost of living and accessible transportation options support a balanced lifestyle, even with 25-50% travel demands. The region’s healthcare community fosters collaborative environments, often allowing flexible scheduling that suits operational engineering roles.
Adoration Home Health & Hospice leverages AI-driven automation and continuous improvement strategies, reflecting broader pharmacy industry shifts. Engineers here actively participate in digital transformation, aligning their work with evolving standards for efficiency and regulatory compliance.