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Supervisor II, Warehouse Operations
Company : Chick-fil-A Supply
Location : Selma, TX, 78154
Job Type : Full Time
Date Posted : 3 January 2026
Overview
The Warehouse Supervisor will lead a shift of warehouse staff for the Chick-fil-A Supply Distribution Center (DC) in the San Antonio/Selma, TX area. This individual, in collaboration with other leaders, will be responsible for executing safe and effective operations that meet the needs of the organization and its employees. Reporting directly to the Operations Manager, this person will lead a team dedicated to delivering exceptional customer service for Chick-fil-A restaurant Operators while ensuring safety and achievement of several critical key performance indicators (KPIs). The Warehouse Supervisor will help drive the operations of the distribution center and will enable supply chain innovation unique to the food service industry. Most importantly, this person will lead in a way that supports Chick-fil-A’s vision and strategy while embodying the corporate purpose.
About Chick-fil-A Supply
Chick-fil-A Supply®, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply® ensures restaurants have the food and products they need through a seamless delivery experience that extends Chick-fil-A's culture of care. For more information, visit cfa-supply.com.
Responsibilities
- Motivate, staff, schedule and support a dynamic team responsible for all inbound, outbound, inventory control and completing other warehouse tasks by creating workflow and eliminating waste in the operation
- Oversees daytime transportation operation performance to include audits and observations of routes, when required
- Serves as point of contact in the absence of senior leaders in the building
- Leads operational improvement and change management projects for the building, when required
- Drives Safety, Quality and Compliance activities daily as the primary business partner to the SQC site leader
- Supports OPEX performance initiatives in partnership with Senior DC Leaders, COBE and other support groups.
- Actively supports and leads all process adherence activities, SOPA and compliance audits in the DC
- Supports other distribution centers by traveling to other sites to support operational needs, when required
- Closely collaborate with leaders and team members to identify, analyze and resolve operational bottlenecks
- Monitor expenditure data and support budget management
- Recruit, train, and develop a strong team
- Mentor Supervisor I and Lead Warehouse Team Members
- Collaborate with cross-functional teams regarding overall operations performance, identify and driving areas of improvement
- Collaborate with the warehouse ops manager regarding staff performance; identify and drive areas of improvement; and recognize team members’ outstanding performance
- Act as a liaison to Restaurant Services, balancing needs of the Operator with the capabilities of the operation
- Implement, manage, and improve distribution center operations
- Deliver high service levels to Operators and achieve Key Performance Indicators (KPIs)
- Work closely with the DC Leadership Team, CFA Supply Services, and various business partners to ensure optimal alignment and collaboration
- Support the Chick-fil-A vision and strategy by building a culture that aligns with the Chick-fil-A Supply values of care, safety and excellence
- Embody and live out our Corporate Purpose through our words and actions
- Complete other activities as required
Minimum Qualifications
- High school degree or similar
- 5+ years of experience in warehouse leadership
- Demonstrated experience with and functional knowledge of food service distribution, including warehousing, operations (including Six Sigma and Lean), engineering standards, warehouse equipment, and performance metrics
- Working knowledge of innovations in supply chain and warehouse operations
- Knowledge of and ability to ensure compliance with general safety standards, quality specifications, and governmental requirements
- Ability to complete physically demanding work, including consistently lifting up to 60 pounds
- Ability to work a flexible schedule, including weekends, holidays, and rotating shifts
- Demonstrated ability to value both relationships and results and to put others above themselves
- Strong aptitude to think critically, solve problems, and drive improvements in a professional and respectful manner
- Exceptional organization, attention to detail, and communication skills
- Strong ability to negotiate and resolve conflict by navigating confrontational situations to ensure all parties are treated with honor, dignity, and respect
Preferred Qualifications
- 7+ years of experience in warehouse operations, supporting in a food distribution or food manufacturing environment
- Experience in a start-up environment
- Demonstrated success in operations and people leadership
- Experience with a warehouse management system
- Proficient in Microsoft Word, Excel, Outlook, and Access; experience with ERP, WMS, and TMS solutions
Minimum Years of Experience
5Travel Requirements
25%Required Level of Education
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Frequently asked questions
In Selma, TX, the Supervisor II at Chick-fil-A Supply leads daily safety initiatives within the warehouse, ensuring compliance with food service distribution standards. Their proactive role reduces accidents while supporting a culture of care, crucial for both employee well-being and operational excellence in this busy distribution environment.
Selma’s warehouse supervisor roles often require a blend of hands-on leadership and flexibility, given the region's mix of urban and suburban logistics demands. Compared to bigger cities like Houston, these positions emphasize closer team mentorship and collaboration with regional distribution centers, reflecting local operational nuances.
Success as a Supervisor II hinges on strong problem-solving skills, conflict resolution, and the ability to motivate diverse teams. Candidates thrive by balancing operational KPIs with fostering respectful workplace relationships, demonstrating critical thinking and a commitment to continuous process improvement.
Daily hurdles include coordinating inbound/outbound workflows, maintaining inventory accuracy, and swiftly resolving bottlenecks. Managing strict food safety compliance alongside fluctuating schedules demands adaptability, making real-time decision-making and effective communication vital for smooth warehouse operations.
Chick-fil-A Supply offers a unique culture that emphasizes care and excellence, blending operational leadership with a strong corporate purpose. Supervisors benefit from innovative supply chain practices, opportunities for cross-site collaboration, and a supportive environment focused on both people and performance.
Supervisors at Chick-fil-A Supply act as pivotal connectors between distribution centers and restaurant operators, driving operational improvements and aligning daily activities with the company’s vision. Their leadership ensures that supply chain innovations translate into seamless service for Chick-fil-A restaurants.
Warehouse Operations Supervisor II roles in Selma typically offer salaries ranging from $55,000 to $70,000 annually, depending on experience and skillset. This range aligns with regional warehouse leadership pay scales, reflecting the specialized demands of food service distribution management.
Selma's warehouse supervisor openings attract moderate competition, influenced by the area's growing logistics sector. Candidates with food distribution expertise and leadership experience stand out, as employers seek supervisors capable of managing complex operations and supporting dynamic teams in this expanding market.
Certifications like OSHA safety training and Lean Six Sigma fundamentals are highly valued in Selma's food distribution warehouses. Additionally, proficiency with warehouse management systems and ERP software enhances a candidate's appeal by demonstrating readiness to optimize operational efficiency.
Advancement paths often lead to senior operations management or roles overseeing multiple distribution centers. Chick-fil-A Supply supports leadership development through mentorship and cross-functional projects, enabling supervisors to expand their skills and influence within the food service supply chain.