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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Norcross, GA, 30092
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
In Norcross, GA, Greeter / Counter Desk Attendant positions often emphasize guest interaction amid a vibrant entertainment scene. Compared to other regions, there's a notable focus on managing bowling lane assignments and arcade operations, reflecting local leisure preferences and Bowlero's brand experience.
Applicants must be at least 18 years old to comply with Georgia's alcohol service laws, which is crucial for positions like this at Bowlero. While a high school diploma is preferred, prior hospitality experience can also strengthen your application.
Handling peak hours involves juggling guest greetings, waitlist management, and troubleshooting lane equipment issues. Balancing friendly service with operational tasks like cash handling and coordinating with mechanics demands multitasking skills and composure under pressure.
Employees enjoy perks such as free bowling, discounted arcade play, and significant savings on food and beverages, enhancing the entertainment atmosphere. These benefits help foster a positive work-life balance and encourage engagement with Bowlero’s recreational offerings.
Bowlero’s emphasis on creating an energetic and welcoming environment means attendants play a key role in setting the mood. This culture drives attendants to not only manage logistics but also actively engage guests to elevate their overall experience.
Beyond standard hospitality skills, Bowlero values familiarity with POS systems, lane equipment coordination, and basic bowling instruction abilities, which differentiate this role from typical front desk or retail attendant positions.
Based on regional market data, part-time Greeter / Counter Desk Attendants in Norcross can expect hourly wages between $10 and $14, influenced by experience and shift timing, aligning with hospitality roles in entertainment venues.
Norcross has a growing entertainment sector, resulting in steady demand for front-facing roles. However, competition can be moderate due to the appealing perks and community-oriented work culture, drawing applicants who enjoy dynamic social environments.
Evening and weekend shifts emphasize high guest volume periods, requiring attentiveness to waitlist flow, equipment readiness, and quick problem resolution. Attendants act as the first impression while ensuring smooth operational flow during peak entertainment times.
Prospective attendants should familiarize themselves with bowling basics, POS systems, and customer service etiquette tailored to entertainment settings. Understanding local guest expectations and Bowlero’s service style will provide a strong foundation.