Risevoic
Crisis Counselor
Company : Carepoint Health System
Location : Jersey City, NJ, 07306
Job Type : Full Time
Date Posted : 31 December 2025
About Us
CarePoint Health is one of New Jersey’s leading health care systems comprised of three long-standing and highly-regarded hospitals – Christ Hospital in Jersey City, Hoboken University Medical Center and Bayonne Medical Center. CarePoint united three area hospitals to provide 360-degree-coordinated care by integrating the medical facilities and physician networks associated with these institutions. With over 4,500 employees, CarePoint is the largest private employer in Hudson County, New Jersey and each year provides care to over 300,000 individuals.
CarePoint prides itself on its patient-focused approach to care delivery, with an emphasis on preventative medicine, health education, and disease management. Leveraging its vast network of physicians and healthcare experts, CarePoint is quickly becoming recognized as a leader in the broader healthcare landscape as it pioneers creative solutions to address urgent population health needs.
What You'll Be Doing
The PES Counselor provides services to individuals in psychiatric crisis, working in conjunction with behavioral health team to provide emergency psychiatric evaluations and dispositions to patients in crisis in the Emergency Department. Services include, but are not limited to: crisis intervention; clinical assessments; treatment planning; psychoeducation; referral and advocacy. Assess for levels of risk to self/others, identify behavioral health needs, and coordinate interventions and referrals appropriately based on case review and determination by licensed provider.
- Participate in interdisciplinary treatment planning, recordkeeping, consultation and education for patients presenting to the Emergency Department/hospital with primary and/or secondary Behavioral Health needs
- Respond to requests by Emergency Department staff to evaluate patients
- Serves on the Workplace Violence Response Team
- Provide Emergency Department, Intake Assessments, Crisis Counseling Interventions, Case Management, and Coordination of External referrals to appropriate behavioral health levels of service
- Consult with on-site or on-call provider to review cases, provide the necessary information to assist in determining the most appropriate level of care, and coordinate admissions, transfers, and referrals accordingly
- Review and process external behavioral health referrals for inpatient admission or outpatient appointments
- Obtain pre-authorizations for inpatient behavioral health admissions
- Accurately document all clinical assessments, interventions, pre-authorization information and updates EMR documentation in EPIC appropriately.
- Adequately assess for and implement appropriate interventions to maintain patient safety on unit
- Perform any and all other duties assigned
What We're Looking For
Full-Time, 8-hour shift, 11:00 pm - 7:00 am.
Rotating weekends and holidays.
- Bachelor’s Degree in psychology or human service related field required
- Licensed RN, LPC or LSW preferred
- Minimum 1 year experience working in behavioral health required; experience working in crisis or hospital setting preferred
- Excellent verbal and written communication skills
- Demonstrate knowledge of current computer systems, equipment or programs used in the organization, knowlegdge of MediTech a plus
What We Offer
• Competitive pay• Medical, dental, and vision insurance• 401k with Company match• Generous paid time off• Paid Holidays• Tuition Reimbursement• Advancement and career development opportunities
CarePoint Health is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristic protected by law.
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Frequently asked questions
Crisis counselors in Jersey City must quickly evaluate patient risk and deliver timely interventions within hospital emergency departments. Their role involves coordinating with behavioral health teams to stabilize individuals, ensuring safety, and providing clear treatment plans tailored to urgent psychiatric needs.
Carepoint Health System prefers candidates with a bachelor’s in psychology or human services, and licenses like RN, LPC, or LSW. Practical experience in behavioral health, especially in crisis or hospital settings, is highly regarded, reflecting the need for clinical competence in demanding environments.
Carepoint offers pathways for crisis counselors to deepen expertise in emergency psychiatric care, advance into supervisory roles, or specialize in crisis intervention techniques. They also provide tuition reimbursement and professional development to support continuous career growth within their healthcare network.
At Carepoint, a patient-focused environment and interdisciplinary collaboration shape the crisis counselor’s duties. Emphasis on preventative care and teamwork encourages counselors to engage comprehensively with medical staff, enhancing holistic treatment for psychiatric emergencies.
Carepoint’s integration of three hospitals offers crisis counselors exposure to diverse clinical settings and a broad patient base. The role also involves participation in workplace violence response teams, reflecting specialized responsibilities beyond typical counseling duties.
Crisis counselors in Jersey City typically earn between $50,000 and $70,000 annually, depending on experience and certification. This range aligns with regional healthcare salaries and reflects the specialized skills required for emergency behavioral health roles.
Jersey City shows a steady demand for crisis counselors due to high population density and healthcare infrastructure. While competition exists, candidates with relevant licenses and hospital experience, like those sought by Carepoint, tend to have strong hiring prospects.
Crisis counselors serve as frontline mental health assessors who quickly identify risk and initiate interventions. Their expertise in crisis management and ability to coordinate with medical teams ensures patient safety and appropriate referrals under intense, unpredictable conditions.
Crisis counselors specialize in acute psychiatric emergencies, requiring rapid assessment, de-escalation tactics, and coordination with emergency medical services. Unlike general counselors, they often work in high-intensity settings like hospital EDs, managing immediate safety risks.
Currently, Carepoint’s crisis counselor positions require onsite presence, particularly for emergency department interventions. The role’s hands-on nature in psychiatric crises necessitates physical availability during scheduled night shifts and rotating weekends.