Deli Clerk
Company : Roche Bros.
Location : Mashpee, MA, 02649
Job Type : Full Time
Date Posted : 2 January 2026
Overview
Prepare food and display product in the department in a careful, clean, neat, and expedient manner ensuring that all product is fresh, rotated, and well-stocked for customers while maintaining great customer service.
Minimum Qualifications
- Must be 18 years of age.
- Must be able to read, write, speak, and understand English, with the ability to follow instructions.
- Ability to work a schedule based on the business needs of the store location.
- Authorized to work within the U.S.
Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
- Commit to the “Golden Rule” and work with other associates to build a strong deli team.
- Provide continuous attention to customers’ needs at the service counter.
- Offer product suggestions.
- Process merchandise according to production guidelines and follow established sanitation standards.
- Slice meats and cheeses.
- Prepare and wrap cheeses, sandwiches, and other deli related products.
- Stock display cases and rotate all products to ensure date control.
- Unload deliveries and store product in designated area.
- Monitor/maintain the cooler, freezer, equipment, and work area to the sanitation standards of the company.
- Practice the “Cleaner’s Creed” and proper sanitation procedures.
- Ensure sales and work area are swept and wiped clean, orderly, free from safety hazards, and report hazards to management. Operate and clean department equipment and tools.
- Exercise proper safety practices when lifting or moving product or using equipment.
Secondary Job Functions:
- Restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Keep display cases, cooler and freezer organized and clean; clean walls, fans, drains, and equipment.
- Present favorable impression in dress, personal hygiene and business attitude.
- Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
- Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
- Other duties as assigned by management.
Physical Demands: (per work day)
The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.
Physical Demands
Frequency
Crawling.
0% (N) Never
Sitting, pushing and pulling up to 250 lbs, climbing up to 8 feet, kneeling, and crouching.
1-33% (O) Occasionally
Carrying and lifting up to 50 lbs, bending, balancing, stooping, and reaching at waist or overhead.
34-66% (F) Frequently
Standing and walking on a title or concrete floor, handling, fingering, feeling, talking, seeing, hearing, and smelling.
67-100% (C) Continuously
Safety Risk Factors
Frequency
Loud noise, cluttered floor surface, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, and sprays, and hazardous cleaning solutions.
1-33% (O) Occasionally
Twisting of back and neck, slippery floor surface, and contact with sharp objects.
34-66% (F) Frequently
Hazardous equipment (mechanical moving parts).
67-100% (C) Continuously
Machines, tools, and equipment utilized:
Slicer, case cutter, kitchen utensils, electronic scales, shrink film wrapper, steamer, pricing gun, compactor, sink, cooler, freezer, and approved cleaning supplies.
Repetitive Action:
Continuous movement of entire body.
Working Conditions: Working environment is inside and possibly outside within cold temperatures that may be wet.
Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.40 - $20.10 per hour.
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Frequently asked questions
A Deli Clerk primarily focuses on food preparation, customer interaction, and product display within a deli setting, unlike administrative or general clerks who handle paperwork, office tasks, or data entry. This role requires hands-on skills with food safety and equipment, blending customer service with physical tasks.
Key skills include attention to detail for product rotation, strong customer communication, manual dexterity for slicing and wrapping, and adherence to sanitation protocols. Being able to multitask efficiently and maintain a clean work environment also significantly enhances performance.
Tasks often include slicing meats and cheeses, stocking display cases, assisting customers with product suggestions, maintaining sanitation standards, and operating deli equipment. The job demands continuous movement and focus on product freshness to ensure a quality customer experience.
Mashpee’s seasonal tourist influx can increase customer volume, requiring Deli Clerks to handle busy periods with efficiency. Weather-related cold conditions might also impact working conditions, especially in cooler areas, demanding adaptability to maintain safety and product quality.
The food retail sector in Mashpee shows steady demand for Deli Clerks, driven by local grocery chains and seasonal tourism. Job seekers often face moderate competition, but strong customer service skills and flexibility in scheduling improve hiring chances.
Roche Bros. emphasizes team collaboration and offers onboarding programs with e-learnings to quickly integrate new hires. Their culture encourages adherence to sanitation and safety, providing a structured environment for Deli Clerks to build foundational retail and food prep experience.
Beyond standard deli duties, Roche Bros. expects employees to embody the 'golden rule,' fostering a respectful team atmosphere. They prioritize safety reporting, product theft awareness, and efficient supply use, highlighting a culture focused on integrity and operational excellence.
The hiring pay range for this position is approximately $15.40 to $20.10 per hour, reflecting local labor market standards and the company's commitment to equitable compensation based on experience and qualifications.
While no formal certifications are strictly required, having a food handler’s permit or completion of retail food safety courses can enhance employability. Knowledge of local health codes and English proficiency are also valued to meet customer service and regulatory standards.
The job involves frequent standing, lifting, and handling of cold storage areas, which can be physically demanding. Mashpee’s variable weather, including cold indoor environments, requires stamina and appropriate attire but also offers active engagement versus sedentary work.