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Room Attendant
Company : Highgate
Location : Sedona, AZ, 86336
Job Type : Full Time
Date Posted : 28 December 2025
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Hampton Inn Sedona
1800 West Highway 89ASedona, AZ 86336Overview
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Responsibilities
- Thoroughly clean guestrooms according to standards.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways, public areas and closets clean, neat and vacuumed
- Restock housekeeping cleaning cart for next day's use.
- Replenish chemical bottles.
- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for “Lost and Found” according to the standards.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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Frequently asked questions
Working as a Room Attendant in Sedona requires stamina, as it involves standing for entire shifts and occasionally lifting up to 50 pounds. The role’s physicality aligns with maintaining hotel cleanliness standards, making it crucial to balance efficiency with care to ensure guest comfort.
Room Attendants enhance guest experiences by promptly addressing maintenance issues and reporting missing items, ensuring rooms are well-stocked, and demonstrating courteous communication. Their attentiveness directly impacts overall hospitality quality and guest retention at Sedona hotels.
Starting as a Room Attendant opens pathways to supervisory or management roles in housekeeping or broader hotel operations. Developing communication skills and attention to detail in Sedona’s hospitality market can accelerate career progression within companies like Highgate.
Highgate emphasizes professional growth by integrating industry-leading tools and standards, ensuring Room Attendants receive comprehensive onboarding and ongoing support to meet elevated guest service expectations in their Sedona properties.
Highgate’s global hotel portfolio and innovative management approach provide Room Attendants with exposure to cutting-edge housekeeping practices and a diverse work environment, setting it apart from local competitors in Sedona’s lodging sector.
Room Attendants at Sedona’s Highgate hotels generally earn an hourly wage competitive with regional hospitality standards, often ranging from $13 to $16 per hour, reflecting the local cost of living and industry benchmarks.
Sedona’s thriving tourism sector sustains steady demand for Room Attendants, though competition can vary seasonally. Job seekers benefit from flexibility and reliability to secure positions amid a moderate applicant pool.
While formal certifications aren’t mandatory, familiarity with hospitality safety standards and guest service protocols enhances candidacy. Local employers value candidates who display professionalism and knowledge of sanitation best practices.
Daily responsibilities include meticulous room cleaning, replenishing supplies, managing housekeeping carts, and maintaining public areas. These tasks demand consistency and attention to detail to uphold the property’s reputation among Sedona visitors.
Highgate promotes responsible housekeeping by encouraging efficient chemical use and waste management during room servicing, aligning with broader company goals to minimize environmental impact within their Sedona hotels.