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Dallas Convention Center

Concession Worker|Part-time| Rhode Island Convention Center & Amica Mutual Pavilion

Company : Dallas Convention Center

Location : Providence, RI, 02903

Job Type : Part Time

Date Posted : 9 January 2026

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Concessions Worker prepares and serves concession items to guests. Prepares and pours beverages and serves them to guests. Ensures quality of food presentation. Utilizes a cash register and accepts payment. Must be able to maintain excellent attendance in accordance with the attendance policy.

This role will pay an hourly wage of $18.00. 

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

About the Venue

Conveniently located in the heart of downtown Providence, the RICC is within walking distance to restaurants, hotels, shops, art galleries, night clubs, museums and more. We offer 100,000 square feet of exhibition space, 20,000 square feet of ballroom space, 23 meeting rooms, and 30,000 square feet of pre-function space.  

Responsibilities

  • Conduct the cash register sales by taking orders, building orders, and completing the transaction.
  • Ability to build orders, prepare food, and knowledge in all areas of concessions operations.
  • Responsible for maintaining stock and supply levels and communicating to the Concessions Stand Mangerof low stock items.
  • Listening and responding to customer requests or concerns
  • Responsible for maintaining a clean and organized workspace including but not limited to disposal ofgarbage & cleaning dishes.
  • Serve beverages to guests including alcoholic beverages responsibly. Must check guest’s ID in accordancewith state/federal regulations to verify minimum age requirement for purchase of alcoholic beverages.
  • Maintains sanitation, health and safety standards in work areas

Qualifications

  • High school diploma or equivalent preferred
  • Must be 18 or over
  • Three or more months’ experience in food service industry preferred
  • Previous cash handling experience preferred.
  • Ability to learn to handle cash and learn to operate a cash register and corresponding system
  • Excellent interpersonal skills & a friendly, positive attitude with co-workers, managers, volunteers & guests
  • TIPS Certified
  • Food Handlers Certified 

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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Frequently asked questions

Serving guests promptly while managing cash transactions and maintaining cleanliness are central to concession work at the Rhode Island Convention Center. Unlike some event roles, this position requires hands-on food preparation and responsible alcohol service, blending hospitality skills with fast-paced customer interaction in a lively venue setting.

Strong interpersonal communication, quick order assembly, and familiarity with cash registers are key. Being TIPS and food handler certified ensures compliance with safety standards, while a friendly attitude helps navigate high-traffic events at venues like the Amica Mutual Pavilion.

While entry-level, this role opens pathways to supervisory roles within venue hospitality or event coordination, especially in large centers like Dallas Convention Center. Gaining experience here builds valuable customer service and operational skills applicable across the live events industry.

Dallas Convention Center emphasizes premium hospitality standards with a diverse client roster. Working here involves exposure to high-profile events and rigorous quality control, offering a unique experience beyond typical concession duties in Providence or Newport venues.

The center provides ongoing training, benefits like 401(k) matching, and a supportive culture emphasizing diversity and inclusion. This fosters both professional growth and a welcoming workplace atmosphere for part-time concession staff.

Starting pay is competitive, typically around $18 per hour for part-time concession workers in Providence. This aligns with local market rates for food service roles in event venues, reflecting the position's customer-facing responsibilities and skill requirements.

Yes, certifications like TIPS and food handler permits are highly valued locally due to strict health and safety regulations. They demonstrate a commitment to responsible service, especially when handling alcoholic beverages in venues like the Amica Mutual Pavilion.

Demand for part-time concession workers in Providence is steady, fueled by frequent events at the Rhode Island Convention Center. While competition exists, candidates with prior food service experience and certifications like TIPS stand out, increasing their chances of hiring.

While Newport offers seasonal opportunities, Providence provides year-round part-time concession roles with consistent event schedules at larger venues. This stability makes Providence's concessions jobs attractive for those seeking reliable hours and steady income.

This role is highly guest-focused, requiring attentiveness to orders, polite communication, and responsiveness to special requests. Serving beverages responsibly and maintaining a friendly demeanor ensures a positive experience in a dynamic event environment.

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