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Highgate

Busser FT

Company : Highgate

Location : Las Vegas, NV, 89109

Job Type : Full Time

Date Posted : 1 January 2026

Compensation Type

Hourly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location

Overview

The Outlet Busperson is responsible for assisting the servers in providing the highest quality service possible to guests while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. The busperson must insure that all tables are kept clean and presentable with clean china, glassware, silverware and linen.

Responsibilities

· Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and fellow employees.

· Keep all work areas clean and properly stocked according to the current meal period.

· Keep all tables cleaned and properly set according to property specific standards.

· Break down trays of soiled dishes and linen in the dishroom area according to established standards.

· Assist servers by delivering and refilling beverages, pre-bussing tables, and promptly resolving any guest requests.

· Complete daily opening and closing duties and cleaning according to established side-work checklist.

· Answer the phone in an attentive, courteous and efficient manner.

· Assist fellow employees as needed throughout the shift.

· Provide service to guests in waiter’s absence as needed.

· Maintain beverage levels in glasses/cups on table at least ¾ full at all times. (coffee, tea, soda, lemonade, and water).

· Ensure overall guest satisfaction.

Qualifications

Education & Experience:

· High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Physical requirements:

· Flexible and long hours sometimes required.

· Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or 20 pounds constantly to lift, carry, push, pull or otherwise move objects.

· Ability to stand during entire shift.

General Requirements:

· Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

· Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

· Must be able to multitask and prioritize departmental functions to meet deadlines.

· Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

· Attend all hotel required meetings and trainings.

· Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.

· Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.

· Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.

· Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

· Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

· Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.

· Must be able to cross-train in other hotel related areas.

· Must be able to maintain confidentiality of information.

· Must be able to show initiative, including anticipating guest or operational needs.

· Perform other duties as requested by management.

· Maintain a friendly and warm demeanor at all times.

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Frequently asked questions

Busser FT positions, especially in bustling Las Vegas venues, require stamina for long shifts standing and lifting up to 100 pounds. The fast-paced environment demands constant movement and multitasking, making physical fitness and endurance essential for success in this role.

Many hospitality professionals begin as bussers, gaining valuable frontline experience. With dedication, bussers can progress to server, host, or supervisory roles, especially at companies like Highgate that value internal growth and offer training programs in their hotel portfolio.

Beyond clearing tables, effective bussers excel in guest communication, attentiveness, and teamwork. Being proactive in anticipating server needs and maintaining impeccable cleanliness while managing multiple tasks simultaneously sets standout bussers apart in competitive hospitality markets.

Highgate’s hiring process for Busser FT roles in Las Vegas usually moves swiftly due to high turnover in hospitality. Candidates can expect prompt communication, with interviews often scheduled within a week to meet the dynamic staffing demands in busy hotel outlets.

Highgate fosters employee growth through regular training sessions and cross-departmental exposure, encouraging bussers to broaden their skills. Their culture emphasizes mentorship and internal mobility, helping bussers build careers within their global hotel network.

Las Vegas’s vibrant hospitality scene drives steady demand for bussers, which can positively influence wages. Busser FT roles here typically offer hourly pay starting around $13-$15, potentially supplemented by tips and shift differentials due to high guest volumes.

Bussers in Las Vegas navigate large crowds, rapid table turnover, and diverse guest expectations. The city’s 24/7 entertainment culture often requires flexible shifts and quick adaptability in maintaining cleanliness and guest satisfaction during peak hours.

Highgate integrates advanced revenue and operational tools that enhance efficiency for bussers, paired with a strong emphasis on hospitality innovation. Their global presence offers bussers exposure to varied hotel concepts, fostering a dynamic and enriching work environment.

Highgate expects bussers to independently manage side-work while seamlessly supporting servers and other staff. This dual focus on autonomy and collaboration ensures smooth service flow and elevates overall guest experience in their busy hotel outlets.

Busser FT roles in Las Vegas typically pay between $13 to $15 per hour, reflecting the city's high hospitality demand. Compensation may vary based on experience and shift timing, with potential additional earnings from tips enhancing overall income.

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