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Retail Sales Associate
Company : Roche Bros.
Location : Westford, MA, 01886
Job Type : Full Time / Part Time
Date Posted : 22 December 2025
Overview
Wrap and price product, service customers, and maintain meat display cases. General product and value added to meat entrée preparation. Grind hamburger, receive meat deliveries, and sanitation duties while maintaining great customer service.
Minimum Qualifications
- Must be at least 18 years of age to use equipment/tools
- Demonstrate capability to interact with customers.
- Neatness in appearance, with a pleasant, outgoing, self-motivated personality.
- Must be able to read, write, speak, and understand English, with the ability to follow instructions.
- Ability to work a schedule based on the business needs of the store location.
- Authorized to work within the U.S.
Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
- Provide continuous attention to customer needs at the service counter.
- Commit to the “Golden Rule” and work with other associates to build a strong meat team.
- Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
- Be knowledgeable of all meat products and offer suggestions.
- Stock and rotate all products in display cases and storage area. Keep all meat merchandise rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
- Properly tray, wrap, weigh, and accurately price merchandise.
- Keep work area swept clean, orderly and free from safety hazards; report any hazards immediately to management.
- Keep back room, cooler, freezer, fans, drains, and display cases organized and clean. Along with monitoring the correct temperature and reporting refrigeration failure immediately to management.
- Practice the “Cleaner’s Creed” and proper sanitation procedures.
- Exercise safe food handling practices, lifting, moving, and proper safety practices on all equipment and tools. (must be at least 18 years old to use equipment and tools).
Secondary Job Functions:
- Perform price changes, along with making and putting up signs.
- Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
- Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
- Other duties as assigned by management.
Physical Demands: (per work day)
The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.
Physical Demands
Frequency
Sitting, balancing, fingering, and crawling.
0% (N) Never
Climbing up to 12 feet, stooping, kneeling, crouching, feeling, talking, and smelling.
1-33% (O) Occasionally
Carrying and lifting up to 80 lbs, pushing and pulling up to 400 lbs, handling, and bending.
34-66% (F) Frequently
Standing and walking on a title or concrete floor, reaching at waist or overhead, seeing, and hearing.
67-100% (C) Continuously
Safety Risk Factors
Frequency
Hazardous cleaning solutions.
0% (N) Never
Contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, and sprays.
1-33% (O) Occasionally
Loud noise, twisting of back and neck, slippery and cluttered floor surface.
34-66% (F) Frequently
Hazardous equipment (mechanical moving parts) and contact with sharp objects.
67-100% (C) Continuously
Machines, tools, and equipment utilized:
Hamburg grinder, automatic wrapping machine, needle machine, cube machine, band saw, slicer, knives, needle machine, pressure washer, pallet jack, power jack, pricing gun, scale, and trash compactor.
Repetitive Action:
Continuous movement of entire body.
Working Conditions: Working environment is inside and possibly outside within cold temperatures that may be wet.
Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.40 - $20.10 per hour.
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Frequently asked questions
Working as a Retail Sales Associate at Roche Bros. in Westford involves frequent lifting up to 80 lbs and standing for extended periods. The role requires continuous movement and handling specialized equipment, so physical stamina and safety awareness are critical for success in this position.
Beyond customer interactions, this role includes managing meat display cases, sanitation tasks, and using equipment like grinders and slicers. It’s a blend of retail sales and hands-on product preparation that demands attention to detail and teamwork within the meat department.
Locally, having a solid grasp of meat products and food safety regulations is a plus. Retail sales associates in Westford benefit from strong communication skills coupled with the ability to maintain cleanliness and product rotation standards in a fast-paced grocery environment.
The hourly wage for this position ranges from $15.40 to $20.10, aligning with Massachusetts pay transparency laws. Actual pay depends on experience, qualifications, and internal equity, offering competitive compensation for retail associates in the area.
Roche Bros. emphasizes team collaboration and customer service within a specialty meat department, which may differ from typical retail roles. The focus on food safety and equipment handling adds a layer of skill that sets it apart from general retail sales positions locally.
Westford shows steady demand for retail associates, especially in grocery sectors. Roche Bros. is recognized locally for investing in employee onboarding and maintaining high associate morale, making it a sought-after employer for those entering retail sales in the area.
Roche Bros. fosters a respectful, supportive environment, encouraging associates to follow the 'golden rule' and work closely as a team. Retail Sales Associates are valued for their contributions to both customer experience and maintaining high standards in product handling.
A typical shift blends customer service at the meat counter with tasks such as product wrapping, weighing, rotating stock, and sanitizing work areas. Associates also monitor refrigeration and safety, ensuring a clean, organized, and compliant workspace throughout the day.
While no formal certifications are mandatory, knowledge of food safety protocols and safe equipment use enhances employability. Being authorized to work in the U.S. and possessing good communication skills are baseline requirements for retail roles in this region.
Schedules are flexible to meet store needs, with part-time roles offering varied shifts and full-time positions providing more consistent hours. Both require availability aligned with business demands, so candidates should be prepared for variable working times.