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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Towson, MD, 21204
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $15.00 to $17.00/hour.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
At Bowlero, this position blends hospitality with entertainment, involving tasks like managing waitlists, assigning bowling lanes, and assisting guests with bowling basics. It requires a friendly approach combined with operational duties unique to a dynamic bowling environment, making it distinct from standard front desk roles.
Strong interpersonal communication, quick problem-solving, and familiarity with point-of-sale systems are key. Additionally, the ability to multitask — from managing equipment assignments to addressing technical issues with pinsetters — ensures smooth guest experiences in this fast-paced entertainment venue.
Starting in this role can lead to supervisory positions or specialized operational roles in entertainment venues. Experience in guest interaction and equipment management builds a foundation for advancement into managerial or event coordination opportunities within the leisure and hospitality sectors.
Yes, while previous hospitality experience is beneficial, Bowlero values enthusiasm and customer service aptitude. The role includes on-the-job training for equipment handling and guest interaction, making it accessible for motivated candidates seeking entry into the entertainment and service industry.
Working at Bowlero comes with perks like free bowling sessions, discounted arcade play, and significant savings on food and events. These incentives enhance the job experience, providing entertainment value alongside competitive pay and potential healthcare benefits.
Towson’s vibrant entertainment scene creates steady demand for part-time roles like this. With several venues nearby, competition exists, but Bowlero’s reputation for a lively work culture often attracts applicants looking for engaging evening and weekend shifts.
Towson’s accessibility via major roads makes commuting manageable, but evening and weekend shifts might coincide with local traffic peaks. Prospective employees should plan for possible delays and consider public transit or carpooling options to ensure timely arrival.
Bowlero offers $15 to $17 per hour, which aligns well with local hospitality and entertainment positions. This competitive wage reflects both the specialized duties involved and the cost of living in Towson, providing a fair compensation for part-time workers.
Balancing guest interactions with technical equipment monitoring can be demanding, especially during peak times. Attendants must stay attentive to pinsetter malfunctions and maintain cash control, requiring multitasking and calm under pressure in a lively environment.
Bowlero’s focus on entertainment and guest excitement means attendants engage in more than just customer service—they help craft memorable experiences through friendly greetings and efficient lane management. This brand ethos fosters a fun, team-oriented atmosphere distinct from typical hospitality roles.