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Services For The Underserved

Housing Specialist

Company : Services For The Underserved

Location : New York, NY, 10033

Job Type : Full Time

Date Posted : 2 January 2026

Min

USD $42,000.00/Yr.

Max

USD $47,737.57/Yr.

Position Overview

S:US is seeking a Housing Specialist for their homeless prevention services facility- Homebase.

Located in Washington Heights New York, NY. 

The Housing Specialist will be responsible for Housing duties related to all residents’ needs.

II. ESSENTIAL DUTIES & RESPONSIBILITIES: 

  • Interviews clients  to  assess  their  present  housing  needs  and  status  and  submits  appropriate
  • applications to community resources. 
  • Conducts groups to discuss available housing options, how to secure an apartment and how to
  • handle issues related to housing.  
  • Accompanies residents to housing interviews, housing fairs, and to complete housing applications
  • when necessary. 
  • Provides housing resources (i.e. phone numbers to landlords, housing programs, etc) to clients and
  • acts as a liaison between landlords and clients.  
  • Refers residents to get PPD and physicals completed within two weeks of their entrance into the
  • facility. 
  • Obtains an accurate history of client’s housing situation to assess what services are needed. 
  • Facilitates Tier II interviews and acts as a liaison between Tier II shelter and shelters clients.
  • Submits housing applications for all housing programs available (i.e. Section 8, and NYCHA).
  • Handles requests for extensions to be submitted to HRA 
  • Refers residents to Public Assistance and monitor their compliance with HRA and the ADVENT
  • program. 
  • Negotiates, assesses and assists client needs with respect to benefits and follows the resident’s case
  • from entry to discharge 
  • Assists and escorts residents in going to HRA/social service agency appointments when necessary. 
  • Participates and attends staff, service plan review and clinical team meetings. 
  • Maintains and ensures completion of accurate records and progress notes in client chart.
  • Other duties as assigned 

Qualifications

III.     REQUIREMENTS  

  • REQUIRED EDUCATION AND EXPERIENCE   High School Diploma or GED required.  Two years in human services field and knowledge of trauma  
  • Good interpersonal skill set, able to work independently and still function as part of a multi‐
  • disciplinary team 
  • Solid computer skills and working knowledge of Microsoft.

PREFERRED QUALIFICATIONS & SKILLS 

  • Bachelor’s degree in human Services or related field preferred
  • Bilingual English/Spanish speaking preferred 

Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays’

Company Overview

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

 

Join a team of employees who cares about the wellbeing of others. We’re proud to offer a comprehensive benefits package designed to support your wellbeing and development. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.

We believe in fostering a culture built on our core values:  respect, integrity, support, maximizing individual potential and continuous quality improvement. 

S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.

ID

2025-17291

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Frequently asked questions

New York City’s demand for housing specialists is robust due to the complex housing landscape. Applicants should anticipate thorough assessments of their knowledge in affordable housing programs and client advocacy skills, as competition often hinges on demonstrated experience with local resources and bilingual capabilities, especially in communities like Washington Heights.

Given NYC’s high living costs, housing specialist salaries typically range between $42,000 and $48,000 annually, aligning with this job’s posted compensation. Candidates often weigh benefits alongside pay, considering factors like health coverage and transportation subsidies when evaluating overall job value in the metropolitan area.

A Housing Specialist excels through hands-on experience navigating housing assistance programs such as Section 8 and NYCHA, coupled with strong client interviewing and negotiation skills. Unlike housing administrators or property specialists, they focus deeply on client advocacy, resource coordination, and overcoming barriers to stable housing.

Many housing specialists progress into supervisory or coordinator roles, leveraging their frontline experience to lead teams or develop program strategies. Additional certifications or pursuing a bachelor’s degree in human services can accelerate growth, opening doors to positions such as housing program manager or policy analyst within nonprofit sectors.

Joining s:us means contributing to a mission-driven environment prioritizing respect and integrity. Housing Specialists here engage closely with Washington Heights’ homeless prevention initiatives and benefit from inclusive policies and comprehensive benefits, all while supporting residents through tailored housing solutions.

s:us invests in its staff’s growth by offering professional development opportunities, wellness resources, and a collaborative culture. Housing Specialists can expect ongoing training, access to benefits like 403(b) plans, and an environment that fosters continuous learning and quality improvement.

Candidates typically need a high school diploma or GED and two years’ experience in human services, with familiarity in trauma-informed care valued. Computer proficiency and bilingual skills, especially English/Spanish, enhance effectiveness working with diverse populations in NYC’s multifaceted housing system.

They actively monitor client adherence to programs like HRA and the advent program, assisting with documentation and appointments. This role requires a keen understanding of local public assistance policies to support residents’ sustained housing stability and timely benefits access.

Washington Heights presents a diverse, multilingual community with distinct housing needs. Housing Specialists must be culturally sensitive, adept at leveraging bilingual communication, and familiar with neighborhood-specific resources to effectively assist residents facing homelessness or housing instability.

The position offers an annual salary between $42,000 and $47,738, competitive within the NYC market. Benefits include medical, dental, vision insurance, 403(b) retirement plans, paid leave, and transportation assistance, making it a comprehensive package that supports both financial and personal wellbeing.

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