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Concession Worker | Part-Time | Durham Performing Arts Center
Company : Dallas Convention Center
Location : Durham, NC, 27701
Job Type : Part Time
Date Posted : 4 January 2026
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Concessions Worker prepares and serves concession items to guests. Prepares and pours beverages and serves them to guests. Ensures quality of food presentation. Utilizes a POS system and accepts payment. Must be able to maintain excellent attendance in accordance with the attendance policy.
This role will pay an hourly rate of $9.00, plus tips.
Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
Responsibilities
- Conduct the POS System sales by taking orders, building orders, and completing the transaction.
- Ability to build orders, prepare food, and knowledge in all areas of concessions operations.
- Responsible for maintaining stock and supply levels and communicating to the Bar Backsof low stock items.
- Listening and responding to customer requests or concerns
- Responsible for maintaining a clean and organized workspace including but not limited to disposal ofgarbage.
- Serve beverages to guests including alcoholic beverages responsibly. Must check guest’s ID in accordancewith state/federal regulations to verify minimum age requirement for purchase of alcoholic beverages.
- Maintains sanitation, health and safety standards in work areas
Qualifications
- High school diploma or equivalent preferred
- Must be 18 or over
- Three or more months’ experience in food service industry preferred
- Previous cash handling experience preferred.
- Ability to learn to handle cash and learn to operate a cash register and corresponding system
- Excellent interpersonal skills & a friendly, positive attitude with co-workers, managers, volunteers & guests
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Frequently asked questions
Weekend events at Durham Performing Arts Center typically attract larger crowds, making concession shifts quite fast-paced. Expect a lively atmosphere requiring quick order processing and strong multitasking skills, especially during evening performances when demand for food and beverages peaks.
While some familiarity with POS systems helps, many part-time concession roles in Durham provide training. Employers prioritize customer service skills and reliability, so newcomers can often learn cash handling and order processing on the job under supervision.
Duties include preparing and serving snacks and beverages, managing stock levels, maintaining cleanliness, and ensuring compliance with health and safety standards. Workers also verify IDs for alcohol sales and provide friendly customer interactions throughout events.
Dallas Convention Center roles often involve larger-scale events and diverse guest demographics, similar to Durham Performing Arts Center. Both offer part-time schedules with tip income, but Dallas might present more variety in event types and a slightly different pace due to venue size.
Yes, part-time employees at Dallas Convention Center may receive benefits such as a 401(k) savings plan with matching, which is somewhat uncommon for part-time roles. This benefit enhances financial planning opportunities alongside hourly wages and tips.
Typical pay for concession workers in Durham starts around $9.00 per hour, aligning with the Durham Performing Arts Center rate. Additionally, tipping can significantly boost overall earnings, especially during busy evenings and weekends.
While no strict certifications are mandatory, obtaining a food handler’s permit or alcohol server certification can improve job prospects in Durham’s hospitality sector, ensuring compliance with local regulations and enhancing customer trust during service.
Durham offers accessible public transit and bike-friendly routes for downtown venues. Many part-time workers rely on buses or carpooling to navigate evening and weekend shifts, balancing convenience with parking availability near the Performing Arts Center.
Demand spikes during festival seasons and major performances at venues like Durham Performing Arts Center. Off-peak periods may see fewer events, resulting in more flexible scheduling but potentially reduced hours for part-time concession staff.
Top concession workers excel in fast-paced order handling, customer engagement, and adaptability. At Dallas Convention Center, emphasis on teamwork and up-selling complements these skills, aligning closely with Durham’s customer-focused service culture but with larger event scopes.